Organizational Behavior

When looking at the challenge of turnover within human service agencies, there were many areas for improvement that were observed within the hiring, training, and retaining processes. One of the major flaws is that no concrete systems are in place. A common observation is that people do not take the time to thoroughly interview and train new employees. This research is stating that if the time is taken to implement these strategies, employee turnover could decrease. In addition to more thorough processes upfront, managers need to enrich employee’s jobs as well as provide them with rewards and recognition.

Recruiting and Interviewing

Finding people to apply to vacant positions isn’t the challenge. There are numerous applicants for each posting. It is a matter of finding the right people who will fit into the company’s culture. The screening and interviewing process of applicants needs to be more thorough. If this process is made to be more thorough, the company will have a clearer picture of the person that they are hiring and the candidate will have a clearer picture of the company. A large component for job satisfaction and motivation is that the job meets someone’s expectations. The psychological empowerment concept of meaningfulness can also be incorporated into the interviewing process through articulating the company’s vision.

The following are strategies to strengthen the interview process:

1) Strengthening the screening process of potential recruit. When conducting screening interviews HR needs to ask questions that ensure that the candidate has already done their research on the company. In addition, they need to ensure that a clear job description is portrayed to the candidate.

2) Once the recruits are sent...

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...ment to their work environment. In addition to all of the strategies listed in the categories above, the leader must articulate a clear vision of the goal for the team.

Works Cited

Colquitt, J. A., LePine, J. A., & Wesson, M. J.(2010). Organizational behavior:

Essentials for improving performance and commitment. Boston, MA: McGraw-Hill Irwin

Cumming, S. (2004) HR Networking: Retention. Chicago, IL: CCH Incorporated

Helriegal, D.& Slocum, J. (2007) Organizational Behavior. Mason, OH: Thomas Higher Education

Sapru,R.K (2008) Administrative Theories and Management Thought 2nd Ed. Connaught Circus, New Delhi: Prentice Hall

Stroh L., Northcraft G., & Neale M. (2002) Organizational Behavior: A Management Challenge, Mahwah, NJ: Lawrence Earlbaum Associates

The Bureau of National Affairs, Inc. (2011) HR Practitioners Guide