The Positive Influence Of Online Shopping

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Online shopping has become a popular way for many consumers to look and buy products or services that they like. Many business have included an online website for their consumers to make it convenient for them. When consumers don’t have time or doesn’t feel like walking in the stores, they can go online to shop at their stores. Businesses include all products that consumers can find at the store and sometimes they will put certain products that can only be bought online. Consumers can find vivid pictures of the products and reviews that other consumers had left about the product. When consumers buy a product, they can rate how they like about the products. Online shopping is convenient for consumers because it can happen anytime of the day …show more content…

There are many different style of jackets and many different brands for consumers to choose. Since Amazon has a large variety for consumers to choose from, there is a refine search on the side so consumers can shorten the large amount of results from typing one keyword. The refine search is divided by the price, brand, style, seller, size, and the rate. Another positive influence that made my personal service experience better was the customer service. When I didn’t receive one of the item that said it was already shipped, I send them an email about it. Within 24 hours, I receive a reply stating that it was delivered at the address given and in my mailbox. They also stated that if I did not find it, they will send me another one. The next day I went to go check my mailbox and it was there. Their customer service was quick and was willing to help me figure out the problem when I had one. One of the negative influence that happen on my personal service experience was the arrival time of the products. When I purchase my three items, I was hoping they would arrive in a week and that they would all arrive together. …show more content…

It was my first time shopping at Modcloth and I bought new boots there. I found the website through an advertisement which I was not sure if their website was reliable so I spend some time reading about their policy and their company. After reading a couple of their reviews, I decided to give them a try. When I went on their website, they have a large variety of different clothes selection targeted to only women. They sell dresses, tops, outwears, bottoms, accessories, shoes, and gifts. There were a lot of products that was really nice, but one thing that caught my attention the most were their shoes. They had many different types of shoes. For instance, they have boots, heels, wedges, flats, and sandals. Modcloth provided many big vivid pictures of their products, so consumers can know what they are buying. The boots that I bought provided different angles of the boots and they have different sizes to choose. In my opinion the boots were overpriced but I still bought it because they looked really nice. I chose the size I want and then head to the check out page. They charged me $4 for the shipping fee which I thought it was free shipping because my shoes cost a total of over $60. Modcloth had a free shipping function too but their minimum was to go above $75 which I did not go over. The positive influence that made my overall experience was that everything was simple. When I browse through the website,

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