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Effective communication in the work setting
How to overcome conflict within a team
Effective communication in the work setting
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From the beginning, where we were unfamiliar with each other and became a team, my team and I had started to learn each other name and getting to know each other. Throughout each meeting, we slowly start to feel more comfortable and open minded with each other. Not only are we getting familiar with each other, each meeting that was held we progress of becoming an effective team member, we learn our strengths and weaknesses of everyone. During the meetings, we learn many concepts from the textbook, “Communicating in Small Groups: Principles and Practices” by Steven A. Beebe and John T. Masterson. We were able to learn different types of concept in the textbook and utilized it as a team to complete certain tasks. The three concepts that impacted my team and I are human …show more content…
It is the way to interact with each other can help find the strengths and weaknesses that each member have and it allows the team to help each other and creates a comfortable atmosphere for the team to work with each other. During our first team meeting, we start to know each other by sharing information and we do it by communicating with each other. One would talk and the rest of the members would listen to the person talking and that how we learn more about each other. Every single meeting we had, we always communicate with one another whether there is a question, a conflict, or just wanting to talk, as a team we would listen no matter what. For instance, one of our meetings was about selecting a topic for the final team project, as a group we discuss among ourselves what ideas are good and we fully go deep in details. Communicating with one another helps each of us get different opinions and ideas from one and another, where we can be more creative as team. “We don’t send meaning; we create it based on our experiences, background, and culture” (Beebe & Masterson, 2014). We communicate like this because we can understand on how each of us think and hearing from each member in the team
Forming: The teams were chosen randomly by the lecturer. We did not know much about each other. We were excited to work together and get to know each other. The first meeting was mostly spend on asking basic information about each other and since we were not appointed with a leader the talk was mostly initiated by two of the members who were seems to be extraverts. A little competition was apparent between these two members while the other two looked as if they have no idea. But by the time we tried to form some rules and working plan they had come up with suggestion and ideas on how to go about it.
Attending an NA meeting during finals was one of my smarter decisions, as I procrastinate my work until the very last minute this week. However, in my opinion, going to a meeting was a good type of procrastination compared to other things I could be doing. Instead of going with the same friend this time, I asked a friend who was struggling with a ________ addiction. Not knowing that I was aware of his addiction, I asked him to join so I didn’t have to go alone; and he was more than happy to join me. I was very happy he agreed to join, because hopefully it helps him with his personal addiction, and he continues to return to the meetings.
Team communication is vital in many aspects of our professions. It is human nature to coexist with others in various roles: be it in the military, emergency medicine, football, or even school. The American Heritage Dictionary (n.d.) defines communication as the exchange of thoughts, messages, or information, as by speech, signals, writing, or behavior.
Denhardt et al (2016) came up with some useful suggestions to keep in mind when approaching collaborations, communication and teamwork: have clarity on the goals of the team; that means come up with a clear teams mission, vision, and goals that outline each individual purpose and task. Clearly communicate and define the roles, actively listen to other members of the team and have formally designated roles for each team member (Denhardt, Denhardt, & Aristigueta, 2016). Have a reason to listen and suspend judgement. Having a reason or purpose to listen increases motivation to listen well and find a reason or purpose to listen will help focus on all of the other principles and techniques (Denhardt, Denhardt, & Aristigueta, 2016). Other things to consider are: resist distractions wait before responding and think before you speak. These are effective communication approaches that each person should take while in an individual/group collaboration. Nonverbal communication is another approach during collaboration. Body language can be a key that sends a message to your collaboration group without you even knowing it. Nonverbal communication is becoming an especially important topic as people from different cultures interact more frequently and has different culturally approved ways of expressing themselves nonverbally (Denhardt, Denhardt, & Aristigueta, 2016). To be a successful collaborative management in the workplace, you must actively communicate with your team members and be open to new
What is team communication? Team communication is the process of conveying information to a group of people in a way that everybody understands. The first step in team communication: how you will react in different situation. Maybe you are prone to anger could you objectively look at the problem with an open mind (Paul Rutter). Team leader and member should understand their limitations, better they understand teams can communication effectively. Team leader must understand People communicate better when they feel more comfortable with each other. Team member must understand their role clearly or the team will never achieve anything if you are not on the same page. One important thing is communication of any Teams is you should know your audience, who you talking with. Team member should always know each other background. Beside moral or ethical standard, can destroying communication of any team Leader and members.
This is a reflective essay based on my attendance at a multidisciplinary team (MDT) meeting whilst on my two-week placement at a local mental health day hospital. The aim of this essay is to discuss the importance of the multidisciplinary team within the mental health environment and discuss factors that can influence the success or failure of multidisciplinary teams.
An effective team typically develops through several stages. Tuckman and Jensen developed a model for how teams should develop that includes five stages: forming, storming, norming, performing and adjourning (as cited in Martin ,2006 and Fulk, Bell,& Bodie ,2011). In forming, the first stage in team development, team members are introduced to the team’s purpose and goals(Martin, 2006 ; Fulk et al. ,2011). Fulk et al. (2011) explain that members are usually motivated and excited about working together to accomplish the specific goal, but they point out that interactions among team members can be affected by uncertainty about purpose, anxiety, mistrust ,and reluctance to share ideas and opinions. Nevertheless, despite such uncertainties, team members usually avoid conflict and move on to the next stage, storming(Fulk et al.,2011). Unlike the forming stage, the storming stage is marked by conflict (Martin...
As I was working with my teams it was really important for me to adopt some strategies and use them accurately. I have actually done that. Hill, C (2007) said, “A group is an association of two or more individuals who have a shared sense of identity and who interact with each other in structured ways on the basis of a common set of expectations about each other’s behavior”(Hill, C, 2007, International Business, McGraw Hill/Irwin, New York, p-94). Thus my first strategy was we will discuss each of us points and everyone will take them accordingly. I thought that we have make things easier that’s why I arranged a lot of meetings. Moreover I was always connected via internet to...
...and show an open mind to everyone’s ideas. I’ve found that this makes for a lighter and more fun environment and we’ve shown success in completing our task. Most times I’m put into groups, I don’t know the other people very well. This is common at school with my classmates. I’m used to having no leader in the group and everyone fighting to have their ideas chosen. Once a leader was chosen in the group we started discussing openly everyone’s ideas with the chosen leader voicing their opinion on which idea to choose and why. Usually when it comes to my friends I take the leadership role and make an try to hear everyone’s opinion before making a decision. I believe that for a team to find success and reach their goal someone needs to take leadership and voice an unbiased opinion. The team needs to hear everyone’s ideas and choose one based on which will lead to success.
People tend to have different ideas of what constitutes good communication. It is important to define communication and ways to build effective communication within teams, in order to have a successful team output. Some people think of communication solely as speaking, but it should be stressed that up to 90% of communication can be listening to fellow team members, and only 10 % talking (Lay, 2008). There are different aspects of effective communication that should be discussed by the group when it is initially formed. In order for teams to be successful, they should define how they will communicate with each other, and define the tasks that will set out by the team.
Working in teams provides an opportunity for individuals to come together and establish a rapport towards others within a group. Teamwork is classified as people with different strengths and skills who work together to achieve a common goal. When a team works well, specific objectives are fulfilled and satisfied. Teamwork plays a crucial role in implementing and fulfilling a common goal in a team project. Each member plays a role and takes on different responsibilities combined together. In different stages of teamwork, conflicts and arguments may occur for as members have different standpoints which need to be harmonized within the team. The key to having an effective teamwork is to explore each member's unique abilities to motivate them.
In a team-oriented setting, everyone contributes to how well the group succeeds overall. You work with fellow members of the group to complete the work that needs to be done. Having the right people in the correct roles is an important factor in measuring the success of a team, where you are united with the other members to complete the main goals. Every group is made up of definite strengths and weaknesses. Our team's 3-5 major strengths necessary to work accordingly consist of Informer, Summarizer, Orienter, Piggy-Backer, and Encourager. One of our strengths as a team is that we get input from everyone involved. Every member of our team is a leader in some way. Part of being a good leader is knowing how important it is to receive the best ideas from each member of their team. We attend group meetings where we discuss any challenges, issues, and problems. At these meetings, we often exchange ideas or brainstorm new ones with each other and come up with the best and most creative team solutions as potential answers to those perceived problems.
After a review of my performance in the assigned group, I have learned a great deal about myself and behavior in the team-setting situation. This is not the first experience in a team setting. Previous team setting experiences were conducted in sporting and recreational environments rather than academics. While the setting and the environments were indeed different, there were many commonalities and correlations between the team settings I previously experienced and the current academic team-setting experience for this academic course project. One of the traits that I had exhibited pertained to being co-operative.
Skills and knowledge possessed by every member is also important for a team to become high performance. Although it is among the most important factors, however, it must be coupled with a good working relationship with every team member and good collaboration with every team member. The members who possess the good skills and wide knowledge will be a useful resource to the team if that team member can share their strengths with the other team members and vice versa. It is usually misconstrued that having skillful and intelligent team members is already enough to make a team work right. This kind of thinking is the reason why most teams, despite all of those competent members they have, fail to achieve their goals. A team should establish one common goal, not to think that way and develop a good working relationship with each member. (retrieved from: http://www.strictlysuccess.com, August 18, 2005) This can be done by self awareness exercises, like the DISC assessment and other assessments or any other kind of self awareness exercises regarding communication style differences. Then these factors and important pieces of information should be taken into full consideration before the actual project is begun. These exercise or assessments can be great ice breakers and mark the difference between a group of individuals merely assigned to a team, as opposed to functioning as...