Essay on Handling Conflict And Developing Proper Conflict Resolution Methods

Essay on Handling Conflict And Developing Proper Conflict Resolution Methods

Length: 1002 words (2.9 double-spaced pages)

Rating: Better Essays

Open Document

Essay Preview

Dealing with conflict is one of the important concepts that we have to confront in society. Working through issues of disagreement is a necessity, especially at work. Handling conflict and developing proper conflict resolution methods can lead to a productive and enjoyable work environment. The healthcare field, as enlightened and educated as its people may be, has the same disagreements and arguments found in any work place. As providers, it is their duty to resolve issues in a professional manner to reflect positive on their facility. Properly negotiating difficult situations can help people grow. Learning to deal with unpleasant predicaments, rather than avoiding, is crucial.
Conflicts arise from differences in perspectives. It can be disagreements about values, motives, perceptions, ideas or desires that grow and fester when they are ignored. When a patient has a concern, it is important to resolve it immediately. This is good in several ways. Most importantly, it is excellent customer service. Many issues cannot be corrected while the patient watches. The key is to address the issue. People feel better if they understand that they are being heard. As a healthcare provider, we may not have the same perception as the patient. Helping them to see our perspective can alleviate multiple problems.
Healthcare has become an aggressive and massively competitive business. Providers need to be able to understand and connect with patients to ensure better service to meet the patient needs. The medical assistant (MA) is usually the first contact and initial impression regarding the type of treatment that will be given. The appearance of the facility is a second key that helps the MA in giving the right appearance. Together, they create...


... middle of paper ...


...ts is essential. Questions from patients should be answered carefully and thoughtfully. The greatest error can be giving too much information or saying things that are for the doctor-patient conversation. When such issues arise, the employee should simply explain their error to their manager. The mistake of saying too much is always lurking in the background as you gain professional experience. It is important to pause and think of what has to be said to calm the patient and prepare the groundwork for the doctor.
Creating a professional and positive experience for a patient requires many aspects and skills. The demeanor of the medical professional and the appearance of the environment is critical for making a place for people to feel secure and safe. Patients can easily find flaws and concerns in a dirty office, unprofessional behavior, and an unwelcoming atmosphere.

Need Writing Help?

Get feedback on grammar, clarity, concision and logic instantly.

Check your paper »

Proper Marketing Strategies Essay

- For any business to be successful, the proper marketing strategy needs to be put in place. This is because every business has an objective of attaining and retaining its customers who will propel its operations. The 4Ps model of marketing is the best decision any business can make. This model will assist the business to know the customers’ needs, preferences, expectations, decision-making processes, and the areas the business needs to emphasize in customer communication. The 4Ps in marketing stand for product, price, place and promotion, and they are important for a business to be able to attract customers....   [tags: Product, Price, Place, Promotion]

Better Essays
601 words (1.7 pages)

Progression vs Conservation-From the View Point of Third World Countries

- ... We can by all means change our lifestyle and conform to the depletion of environment yet still optimize progression. Certain group of people says that progression brought about the deterioration of the environment. Well, this statement is not accurate because in reality, we should be complimenting our environment and ecosystem. Likewise, our environment would do us good if mankind knows how to conserve it effectively. Our planet can satisfy our needs to many useful resources, thus, there is no need for mankind to burden our environment....   [tags: developing, economic, progression]

Better Essays
3076 words (8.8 pages)

Legal Guidelines For Proper And Moral Handling Of Information Technology

- In 1986, Richard Mason defined the necessary ethical guidelines for proper and moral handling of information, and the technology that supports that information. He defined these ethical guidelines as PAPA, which refers to Privacy, Accuracy, Property, and Accessibility (Mason, 1986). With the rapid expansion of information technology, these core ethical principles have become more important than ever, in both personal and professional environments. Unfortunately, the rapid expansion of information technology presents a host of new and unprecedented challenges to these ethical strategies....   [tags: Privacy, Ethics, Identity theft, Privacy law]

Better Essays
1234 words (3.5 pages)

We Must Promote Proper Cantonese Pronunciation (PCP) in Hong Kong Essay

- Introduction From the 80s in the last Century, there has been some movements promoting “proper Cantonese pronunciation,” or PCP in short, backed by various scholars and media. The idea of “proper pronunciation” comes from pronunciations that are commonly heard in daily usage which are deemed as either wrong or unclear by archaic standards. The wrong pronunciations often refers to mispronunciation such as pronouncing 爍 (soek3) as 礫 (lik1), which largely associates with characters with similar structure....   [tags: Proper Cantonese Pronunciation ]

Better Essays
1576 words (4.5 pages)

Essay on Water Supply and Proper Sanitation Process

- ... When a water supply scheme does not meet customers’ needs or desires, it’s said to operate under the standard or simply called unsatisfactory supply; such unsatisfactory supply will lead to dissatisfaction of the services. In 2002, the United Nation through Committee on Economic, Social and Cultural Rights (CESCR) adopted the General Comment No. 15 on the right to water (articles 11 and 12 of the International Covenant on Economic, Social and Cultural Rights (ICESCR)). The CESCR defined the right to water as the right of everyone to sufficient, agreeable, physically attainable, and affordable water for household and personal use....   [tags: developing countries, water sources]

Better Essays
1210 words (3.5 pages)

Snake Handling, a Pentecostal Pastime Essay

- ... Pentecost is the celebration of the instance in the bible where the flame of the Holy Spirit came down upon the disciples of Jesus while they were meeting together in a secret room. The Holy Spirit overtook the minds, bodies, and souls of these men, and allowed them to speak in tongues. During today’s Pentecostal services, people are invited to dance, jump, scream, sing, clap, or do whatever they need to do to let the Holy Spirit ring through their bodies. Serpent handling gives people the opportunity to take up serpents into their hands, and let the Spirit come through them....   [tags: modern Christianity, religious beliefs]

Better Essays
1266 words (3.6 pages)

Innovation and Entrepreneurship in Developing Organizations Essay

- “Entrepreneurship is the process of creating or seizing an opportunity and pursuing it regardless of the resources currently controlled “(Bygrave 1989) The purpose of this paper is to identify the effects an intrapreneur might affect the development of an organisation and examine the affects which barriers might affect them in intrapreunship in an organisation. The areas what will be investigated and discussed will be • Corporate venturing • Intrapreneurs • Entrepreneurial management • Innovation Entrepreneurship is considered an individual or organisational level behavioural phenomenon, or a process of emergence (Gartner et al 1992)....   [tags: Entrepreneurship, Developing Organizations, busine]

Better Essays
2047 words (5.8 pages)

Essay about Safe Patient Handling

- The purpose of this study was to investigate the variety of programs, policies, and practices used in safe patient handling and determine if there is a best practice in the field of occupational therapy. However, if there is a claim made, the validity must also be confirmed. Although there are various ways to address and provide safe patient handling as noted in the research, and some methods are used more often than others, strategies to prevent or minimize injuries associated with patient handling are often based more on tradition and personal experience rather than evidenced based....   [tags: Occupational Therapy, Programs, Policies]

Better Essays
1242 words (3.5 pages)

International Development in Developing Countries Essay

- International Development in Developing Countries “…increasing international trade and financial flows since the Second World War have fostered sustained economic growth over the long term in the world’s high-income states. Some with idle incomes have prospered as well, but low-income economies generally have not made significant gains. The growing world economy has not produced balanced, healthy economic growth in the poorer states. Instead, the cycle of underdevelopment more aptly describes their plight....   [tags: Developing Countries Economics Essays]

Better Essays
2380 words (6.8 pages)

Data Handling Essay

- Data Handling Introduction My task is to take a tabloid newspaper and a broadsheet newspaper, and compare either the number of letters per word, the number of words per sentence or the number of sentences per paragraph. I have decided to compare the number of words per sentence (not including captions) as I feel this will give better results than the other two. To do this I will take 100 sentences, and count the number of words in them. I have chosen to use 100 sentences as I think that this will give accurate readings without going over the top....   [tags: Papers]

Free Essays
853 words (2.4 pages)