Negotiation, as we’ve learned, is the process of communicating where parties can discuss problems and/or targets and attempt to solve them via dialogue in order to reach a resolution. While many individuals feel successful negotiations are due to a natural skill, the truth behind reaching a prime agreement is preparation. You need to know the issue, know yourself, and know your party. This type of preparation also includes knowing your needs and limits, understanding what the other party wants and anticipating their limits, asking the right questions, and being creative in your counteroffers. Good preparation allows you to strategize with the ability to think quickly in the negotiation room.
With facts and assumptions, both of them should take a considerable decision. A timescale should be provided to implement the discussed solution. It should be ensured that employees are committed to the proposed solution and it should be checked time to time. The success of the resolution should be celebrated to improve the relationship in the team. Active listening helped in conflict resolution because it helped me in grasping the points raised by both the parties.
Benefits of conflict include: * Better ideas * The team is forced to search for new approaches or solutions * Team members are forced to clarify views or positions * Tension stimulates interest and creativity * Long standing problems are surfaced and dealt with Dealing with Conflict Conflicts and disputes are a natural part of human behavior and should not be considered undesirable or a sign of failure. The project manager is responsible to identify and resolve conflict between team members on his or her project. Conflict resolution requires active listening. Each party wants their perspective to be heard and will not be satisfied until they have expressed what it is that they want and why. When all sides have been heard, the project manager should begin by seeking out common ground between the participants.
Weeks also touches on topics such as handling anger, dealing with people who only want things their way, and dealing with conflicts that involve an injustice. The first step is about Creating an Effective Atmosphere. Creating an effective atmosphere is a very important step in the conflict resolution process. It is more likely for mutual agreements be reached when the atmosphere is given careful consideration. When thinking about atmosphere remember these ideas; personal preparation, timing, location, and lastly opening statements.
This has reinforced my creativity as well since finding different methods of negotiation and possible solution requires creative thinking in order to produce unique ways of persuading. My creativity was put into practice during the case study exercise when I had to make a decision which would result in mutual benefit and when I had to find different methods of solving the problems
Firstly, analyzing the interests, perspectives and weak points of the opposite side and selecting suitable tactics. Secondly, preparing several response strategies will help me to control the situations. Thirdly, setting the minimum level what I can agree on the issue is also essential part of negotiation. Negotiation has been used as a vital communication tool not only in business but also in social intercourse. It helps people make common agreement and avoid conflict.
Though, the mediators have been trusted and allowed to the political, business, cultural and academic mediation process. However, the process of mediation integration still requires deeper attention and required more actions. It is argued that conflict resolution tools, concepts, techniques, process, steps, and inclusive policies are needed to assess the overall conflict resolution integration of the conflicting parties in the resolution process. Conflict resolution process requires a skilled mediator. A good communicator can play a role of skilled mediator who encourages the conflicting parties to talk about conflict issues and interests.
It will also show me where I need to change to rectify important weaknesses and improve my ability to undertake key roles in my job title. In this assignment I will also carry out an evaluation in which I critically analyse myself to suit my current and future career. Management Skills Performance These are the skills I already have such as: communication; personal skills; motivational; creative and time management skills. These I have previously acquired will help me to be successful in my career. To know how far on the scale of these specific skills I will have to do a self-assessment.
This helped me identify my strengths and weaknesses and develop strategies to enhance my communication skills and confidence. The following answers reflects the summary of my reviews of the mock interview: • After you reviewed all of your answers, what did you notice about your interview skills?
Corey, Corey, and Corey (2010) describe task group leade... ... middle of paper ... ..., has also allowed me to gain some insight into what it takes to be a leader within each of the four major group types. Research into these area’s has also provided me with a sense of assurance, that I didn’t have before, in that it has assured me that the techniques I am learning in my counseling program are designed to mold me into the group leader that I wish to be. After analyzing my fears regarding group leadership, I have become aware of the many different techniques that are used in helping future counselors develop the skills they need to become a competent group leaders. Although task, psycho-educational, counseling, and psychotherapy groups require a different individual leadership style, there is one thing that they all require of a leader, the competence to administer and conduct the group in a manner that will be beneficial for all its members.