XYZ Internet Company is part of a burgeoning market of Internet access companies. We provide Internet access solution for homes and small businesses. Our product is an affordable and easy-to-install way to access the Internet and connect networks to it. This high-speed "always on" service lets the customer access the Internet over ordinary phone lines at speeds up to 8 Mbps for downloads and 1 Mbps for uploads (Internet Access Types. n.d.).
We work with our clients to find the best and most affordable type of Internet access for their needs as well as maintenance and customer support.
We have developed unique secure specialized software and the expertise to keep our customers operational under heavy use.
The mission of XYZ Internet Access is to provide excellent service to our clients and provide them with the most efficient and reliable way for their business success at a competitive rate. We must seek and retain the most experienced technicians, promote training and maintain technology updates as they become available.
Input from everyone who will responsible to carry out their particular functions or services, as well as from representative from groups who will be affected by our plan, should be incorporated. We must assure that there are no gaps in information and communication between our technicians and our client base (McNamara. 1997).
New managers must be educated in what managers with tenure at XYZ know. Although we communicate plans and ideas verbally, changes are constant and there must be no room for misunderstanding or error. Hard copies of the Policy Manual are to be available and distributed. As plans change we must all be aware of who has what function. Our clients, employees and stakeholders mu...
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Do not overlook the advantage of adjusting the needs of the plan to allow for the needs of the people. It is not necessary to prioritize purpose over people, or vice versa. (Designing Your Healthy Administration).
Every employee receives performance appraisal as part of his duty. It is the responsibility of the manager to see that such appraisal does not affect the morale of the employee and leave him discouraged or disgruntled.
Ensure that departments are working according to our desired standards and make changes accordingly.
Establish where there is decreased productivity and make adjustments with other groups that can provide assistance or guidance. There should be Constant evaluation of decisions taken in the light of subsequent performance. Be aware of changing external environment and make decisions to improve our strategies.