What Is Costco's Employee Satisfaction?

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Costco is a membership warehouse club that dedicates itself to providing the members of Costco with a wide selection of products at the best possible prices. Costco promises their members products of great quality and value and if the member is not satisfied, they will refund the money back to the member. Costco pays their employees much better than Sam’s club, a competitor of Costco, with Costco paying $15.97 versus Sam’s Club paying $11.52 (Cascio, 2006). Costco also provides a heath care insurance plan that covers 82% of their employees where Sam’s Club is at 47% (Cascio, 2006). Costco employees are covered by a retirement plan with the company contributing an average of $1,330 per employee versus 64% of employees at Sam’s Club and the …show more content…

Employees want that from their employers. They want to be recognized for the work they put in and it makes them feel great when someone in the higher ups notices what they have done. Those are the type of employees that will come in and do a great job and will stay there. They will tell their friends and family how great their company is and before you know it, friends and family of that worker are shopping there and trying to get employed there. If you keep your employees happy, they will have a better work performance also. They will do their jobs without someone having to stand over their shoulders telling them what to do. Employee will show up to do their job instead of calling out sick because they simply can’t stand to go in and work in a poor work environment. Employees that know their job don’t need someone standing over them telling them what to do. I do agree with Tracy Mullins statement in her article Hiring the Very Best stating “While I think retailers should be hiring the best people possible, and treating them well, it may not always be best to leave them alone”. The work load cannot be placed all on one person and you can still hire the best people possible to come in and help during busy times of the year. People need and want jobs that they are going to love to do in order to be satisfied and remain loyal to the company that they work for. They will have better job performance and remain loyal while be completely happy and satisfied. Jobs that pay more money is another benefit for the employee and that is what they search for too. Employees want to be compensated for their skills. They want to work with an organization that provides good health insurance as well as a good retirement plan. A company that knows how to treat their employees as good as their customers will keep these employees and they will remain loyal to

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