Knowledge is a currency meant to be transferred as frequently as possible in order to buy and sell ideas, information, and tools. Seeing knowledge as a currency allows us to invest in our structures and organizations so as not to cap the potential of not only the businesses, but also the work force behind those businesses. Mr. Si-Chi Chin excellently details why knowledge transfer is important. He wrote, “The goal of knowledge transfer is to train a system to recognize and apply knowledge acquired from previous tasks to new tasks or new domains” (Chin, 2013 p.3).
The Problem
This paper addresses how the National Foreign Affairs Training Center can effectively decrease data loss and exponentially increase knowledge and information transfer in order to increase both job satisfaction and productivity. This is based on the current situation at the National Foreign Affairs Training Center (NFATC). The most recent report by the Office of the Inspector General (OIG) cited NFATC as having serious flaws in their knowledge transfer procedure. Frequently, the OIG reported that information was being kept by the highest-level offices with out being properly disseminated to the individuals (OIG Report, 2013). This creates a knowledge bottleneck in two ways. One, the information is not being disseminated properly to those who need to do their jobs, and two, when those individuals in high level offices leave, they take that knowledge and data with them, leaving the institute back at square one.
The NFATC trains diplomats in the Washington D.C. area to prepare them for their assignments in embassies all over the world. The state Department itself relies on all levels of employees to undertake the tasks of the DC home base and overseas operations ...
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Jive Software. Jive is the Leading Provider of Modern Communication and Collaboration Solutions for Business. (n.d.). Jive Software. Retrieved July 27, 2014, from http://www.jivesoftware.com
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Outsourcing simply means acquiring services from an external organization instead of using internal resources (Butler, 2000). By using outsourced resources, organizations can gain a competitive advantage by utilizing contingent staff to accomplish strategic goals without incurring the fixed overhead. By focusing on the leading edge and highly specialized skill sets, outsourcing providers can often offer higher quality services, or at a lower price than the client organization. Typical reasons for outsourcing go beyond simple contingent staffing. Outsourcing providers are able to maintain economies of scale with regard to specialization (...
The ability to understand a problem, determine the desired end state, and develop a strategy to achieve that end state is a highly sought after skill in every facet of the military profession. However, in a joint setting, the problems are generally much more complex requiring an advanced mastery of problem solving from joint staff officers. The complexities of planning on the joint staff level stem from the amount of education it takes to simply understand the problem. Joint staff officers not only must understand the components and capabilities of their own service, they must also understand any service they might interact with to include the nine combatant commands. These demands put a heavy emphasis on joint professional military education before the joint staff officer shows up to their assignm...
The Relationship Between Knowledge-Telling and Knowledge-Transforming Strategies Murray and Martlew have two contrasting schools of thought, both aiming to achieve effective writing. The following discussion will explore the characteristics of the expert writer and the beginner and what makes effective writing. I will examine and contrast the two models of writing, shed light on the strengths of Murray’s and Martlew’s statement in the context of understanding the effectiveness of the use of the knowledge-telling and knowledge-transforming models. First, let us consider the aspects of elementary writing, we can best understand this by understanding how most children write.
T.D. Wilson (2002) makes a point of identifying several sources of articles, references and course syllabi with varying takes on knowledge management within organizations. Wilson is convinced that organizations misuse the terminology “knowledge management” and that their activities are more concerned with managing information than with the management of knowledge (Wilson, 2002). Wilson defines knowledge as involving “the mental processes of comprehension” or, as “what we know” and information as the expression of what we know and can convey through messages (Wilson, 2002). By researching the use of the “knowledge management” Wilson conveys that the terms knowledge and information are used interchangeably, which results in an inaccurate application
Outsourcing has been around for many years. In this paper, I will discuss some of the history of outsourcing, the good things about outsourcing, and the bad things about outsourcing. Outsourcing is important because many companies rely on it in order to get many different products and services to their facility on time and in good shape. Outsourcing is a huge part of the business industry today. Any business can be affected by outsourcing.
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Management: The case of GroupWare technologies. Sloan Management Review,(38) 2 , 11-22. Retrieved October 28, 1999 from EBSCO business search on Galileo: http://www.galileo.gsu.edu
Outsourcing is a technique for companies to reassign specific responsibilities to external entities. There are several motivations for outsourcing including organizational, improvement, cost, and revenue advantages (Ghodeswar & Vaidyanathan, 2008).
Knowledge Management (KM) has made its name since early 1990’s and until today KM still turn out to be one of the burning topic in management world as it have the potential to influence many spheres of an organisation. Lots of organisations acknowledge that knowledge is a crucial asset for them in order to success and subsist in an increasingly competitive market (Benjamin et al., 1998). Therefore it has become one of the main reason for the exponential growth of KM in the past decade.
Hansen M., Nohria N., and Tierney T. (1999), “What’s your Strategy for Managing Knowledge?,” Harvard Business Review (March 1999), 106–16.
Moran, M., Seaman, J., & Tinti-Kane, H. (2011). Teaching, learning, and sharing; How today's higher education faculty use social media. Babson Survey Research Group.
Knowledge is often assumed to be mobile and easily transferred but it is necessary to consider its deeper aspects that impose barriers to the knowledge flows within MNCs. Ambiguity plays a critical role in knowledge transfer (Simonin, 1999; Lippman & Rumelt, 1982). Lippman and Rumelt (1982, p. 420) stated that “ambiguity as to what factors are responsible for superior (or inferior) performance acts as a powerful block on both imitation and factor mobility.” In other words, ambiguity protects knowledge from being imitated by competitors, but also hinders knowledge transfer within an organization. Ambiguity can be defined as “the fact of something having more than one possible meaning and therefore possibly causing confusion” (Cambridge Dictionaries
Based on Zhang and Zhao declaration, we can underline the importance of knowledge for organization by pointing out that the sum of knowledge acquired externally and internally creates a sustainable resource for maintaining competitive advantage to the organization. In additional, knowledge among the employees plays an important role not only in overall performance but also in the competitiveness of the organization. To get a maximum impact from this knowledge management tools, each employees should interact and share implicit and explicit knowledge with each other. Hence, all employee can improve their capacity to define a situation or problem, and apply their knowledge for to problem solving. Undeniable nowadays, knowledge sharing is a curial issue in any
Overall, the scientific method affords a way to follow comparable practices to ensure the standardization of research processes and equivalent results in all areas of science. Using the basic principles of scientific method, it can be concluded that social networking has overwhelmingly influenced the way we communicate and socialize. It has changed the way we keep in touch with people, how we do business, and how we can influence. Decade after decade, cultures go through an abundance of changes, and recently ours has been more impacted by social networking than anything else. There are only 4 periods in the last 500 years where networking has changed enough to qualify as a revolution: the printing press in the 1400’s, the telegraph/telephone in the 1800’s followed by photos, recorded sound, radio and television (Clay, 2009).
Knowledge is a key organizational resource. The acquisition of knowledge is a problem as most organizations greatly depend on knowledge of their success.