Developed by Mayer and Salovey, the ability theory views emotional intelligence as a skill; recognizing it as the capacity to recognize, reason, and problem solve with emotions and to allow the emotions to enhance thinking (Mayer and Salovey, 1990). The model also proposes that individuals vary in their abilities of processing emotional information and that emotions are connected to cognitions. Based on this theory, individuals are able to further develop and refine these skills using the four branches of ability, promoting both emotional and intellectual growth (Akerjordet and Severinsson, 2007). By understanding ability theory, individuals are able to improve their emotional processing and recognition needed for high emotional intelligence …show more content…
This branch consists of all of the other components of the theory, containing the belief that when an individual is able to understand and perceive emotion, they will be able to manage their emotions as well. The emotionally intelligent individual is able to control and remain open to emotional signals, as well as regulate their emotions based on their personal and social goals (Mayer, Salovey, and Caruso, 2011). This concept was depicted in a study of nurses and their ability to manage their emotions during work, as well as when they were off duty. Donoso et al. (2015) collected data from 53 nurses working in various units of a hospital. Participants were asked to complete the Difficulty of Emotion Regulation Scale, the Emotional Labor Scale, the Positive and Negative Affect Schedule, and the Utrecht Work Engagement Scale at the end of their work day for five days. Results concluded that emotional demands and the ability to regulate emotions had positive effects on motivation and well being. The nurses who had higher emotional regulation abilities were able to separate their work and home environment which was related to psychological and emotional well-being (Donoso, Demerouti, Hernáández, Moreno-Jiménez, and Cobo, 2015). This study demonstrated the positive aspects of emotional intelligence, job satisfaction, and the ability to regulate emotion to enhance emotional …show more content…
Though many instruments have been developed, the Mayer-Salovey-Caruso Emotional Intelligence Test (MSCEIT) continues to be the most widely used assessment testing for emotional ability (Cardoso, Ellenbogen, and Linnen, 2014). Roberts et al. (2006), wanted to reassess the validity of the MSCEIT against other measures of emotion research and intelligence. 138 participants completed a biographical questionnaire, the MSCEIT, the Index of Vocal Emotion Recognition (Vocal-I), the Japanese and Caucasian Brief Affect Recognition Test (JACBART), as well as the Vocabulary, Letter-Number Sequencing, and Matrix Reasoning from the WAIS-III to determine relationships among the measures. Results found that the MSCEIT was related to other measures of intelligence, meeting an important criterion for demonstrating ability emotional intelligence as a form of intelligence (Roberts, Schulze, O’Brien, MacCann, Reid, and Maul, 2006). The study also confirmed the distinction between the two components of the MSCEIT, the experiential and strategic emotional intelligence sections which inhabit the four branches of the model. This study suggests the validity and promotes the use of the MSCEIT in determining emotion recognition and emotional intelligence as an ability (Roberts, et al.,
Emotional intelligence is the ability to identify and manage individual’s emotions. Also one should be able to recognize other people emotions to help improve their life. Goleman shares five elements to the theory, which are self-regulation, awareness of your own feelings, motivation, empathy, and social skills. Having self-regulation gives people the ability to recover form emotional distress and manage one’s emotion. Motivation helps one stay in the task they want to fulfill. Empathy is the awareness of what others are feeling and social skills is the ability to cooperate with people. All of the elements are used to make individuals to be a better person, to complete their goals and bring others on track. This can bring great change to an individual at any given moment in their life and help them develop as a better
The ability to express and control our own emotions is vital for our survival in society and the work place but so is our ability to understand, interpret, and respond to the emotions of others. Salovey and Mayer proposed a model that identified four different factors of emotional intelligence (Cherry, 2015).
(2013) separated emotional intelligence into four domains, self-awareness, self-management, social awareness, and relationship management (pp. 30, 38). These domains are then broken into two competencies. Self-awareness, the understanding of one 's emotions and being clear about one 's purpose, and self-management, the focused drive and emotional self-control, make up the personal competence (pp. 39, 45-46). While social awareness, or empathy and service, and relationship management, the handling of other people 's emotions, make up the social competence (pp. 39, 48, 51). These emotional intelligence competencies are not innate talents, but learned abilities, each of which contribute to making leaders more resonant and effective (p. 38). This is good news for me because I still have much to develop in regards to emotional
“Emotional Intelligences and Reflective Practice are Integral Components of Building a Therapeutic Relationship in Nursing”
Nurse managers frequently experience the challenges and stressors involved in patient interactions, employee assignments or behaviors, and remaining organized. Advocacy, delegation and task management are all important aspects involved in effective nursing management. For the purpose of this paper, the author will explore the effect emotional intelligence has on nursing delegation in alignment with organizational values. Black (2017) found that a strong value system put into action among leaders is the foundation of an organization’s climate. (Black, 2017). A leader in nursing must foster a deepening sense of self-awareness by reflection on personal values in
Nurses are advised to be emotionally intelligent because it improves their work performance by helping them balance their personal and professional life, it improves their physical and mental health by lowering their stress and disease levels and mos...
Applying these aspects of emotional intelligence has a significant enhancing effect on every aspect of life. It allows one to be self aware, improving the ability to process information about oneself accurately (Goleman, 2008). Emotional intelligence also affects management of mood in that it enhances one’s ability to manage emotions, create moods of positivity, and defuse bad moods. Emotional intelligence also comes in handy with regards to motivation of self. It increases an individual’s ability to overcome frustration, the ability to be persistent, ability to engage in tasks that are boring, but necessary, and to be involved in and cut out productive and non-productive actions respectively.
The scope of emotional intelligence includes the verbal and nonverbal appraisal and expression of emotion, the regulation of emotion in the self and others, and the utilization of emotional content in problem solving. (pp. 433)
Mayer, J.D., Salovey, P., Caruso, D.R. (2000). Emotional intelligence as Zeitgeist, as personality, and as a mental ability. The Handbook of Emotional Intelligence, ed/. J.D.A. Parker 9San Francisco: Jossey-Bass, pp92-117.
Emmerling, R. J., & Goleman, D. (2003). EMOTIONAL INTELLIGENCE: ISSUES AND COMMON MISUNDERSTANDINGS. Issues and Recent Developments in Emotional Intelligence, 1(1), 1-32.
Morrison (2007) introduces Emotional Intelligence (EI) as “Being able to motivate one-self and persist in the face of frustration; to control impulse and delay gratification; to regulate one’s mouth and keep distress from swamping the ability to think; to empathize and to hope (as stated in Goleman, 1996). In relation to social work practice, EI stresses for social workers to have a working knowledge of emotions; where they derived from and healthy ways to express and manage them. The social worker not only needs to understand these things about their own emotions, they must
Khalili, A. (2012). The role of emotional intelligence in the workplace: a literature review. International Journal of Management, 29(3), 355-370.
Emotional intelligence has a large amount of number, which in common with social intelligence. Both of them are relevant with perception and understanding of other’s emotion, oneself and act cleverly way in interpersonal relationships. They are mood driver, a neurological and biological state of mind which are the significant key for human relationship, furthermore they are overlapping, interdependent and multidimensional. Additionally, found that most successful people seem to behave wiser in socially and emotionally, for instance, in the workplace and close relationships (Kang,Day, & Meara, 2005). However, each of them contains and focuses on different elements. According to
According to the peter Salovey and John D. Mayer (1990), “" they defined emotional intelligence as, "the subset of social intelligence that involves the ability to monitor one's own and others' feelings and emotions, to discriminate among them and to use this information to guide one's thinking and actions"
High emotional intelligence can improve work performance and its varied aspects can contribute to work differently. One aspect of emotion...