Social Work Practice: Emotional Intelligence And Social Work Practice

Emotional Intelligence and Social Work Practice
Corrine Jones
Widener University Emotional Intelligence and Social Work Practice


Morrison (2007) introduces Emotional Intelligence (EI) as “Being able to motivate one-self and persist in the face of frustration; to control impulse and delay gratification; to regulate one’s mouth and keep distress from swamping the ability to think; to empathize and to hope (as stated in Goleman, 1996). In relation to social work practice, EI stresses for social workers to have a working knowledge of emotions; where they derived from and healthy ways to express and manage them. The social worker not only needs to understand these things about their own emotions, they must
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This test had two parts; a self- report portion and an ability portion. The test assessed my ability to recognize the emotions of others and my own (“Emotional Intelligence Test”, n.d., Summary). My overall assessment results for the Emotional Intelligence Test was 119. According to the assessment, I am able to comprehend and respond to emotions. Although I have some understanding in emotional intelligence, the test highlighted areas in which improvements were needed. In the next section I will review my development with EI in relation to the following domains: relationship , tolerance, flexibility, self-management, and emotional…show more content…
EI goes beyond the service provider and service user relationship with benefits being noted in organizational implementation. With the potential of EI to restore the emotional content diminishing in social work practice, it would be beneficial for upcoming practitioners to become attune with their own development in all the domains it encompassed. Like any skill, EI has to be practiced to build competency. This means agencies will need to
Both agree that despite the need f References
Morrison, T. (2007). Emotional intelligence, emotion and social work: Context, characteristics, complications and characteristics. British Journal of social work. 37, 245-263.
Ingram, R. (2013). Locating Emotional Intelligence at the Heart of Social Work Practice. British Journal Of Social Work, 43(5), 987-1004 18p.
Psychtests Profile: Emotional intelligence test (n.d.). PsychTest AIM Inc. website. Retrieved from
National Association of Social Workers. (2016). Code of Ethics of the National Association of Social Workers Retrieved

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