Strengths And Weaknesses Of Fedex

Leadership

Management’s application of leadership is crucial in the continued drive to maintain employee engagement inside the company, as well as with suppliers. FedEx depends on engaged employees to execute operations at all levels. This commitment is tethered to the third element of FedEx’s mission; “FedEx will strive to develop mutually rewarding relationships with its team members, partners, and suppliers. Safety will be the first consideration in all operations (FedEx2, n.d.).” The company commissioned Real Time Performance (n.d.) to study and evaluate employee engagement through a “360-feedback” process. The study was commissioned to identify crucial leadership strengths and weaknesses, understand higher than normal turn-over rates

Part of the role of leadership is to understand his or her employees, but it’s equally important, in a fast paced industry like air cargo, to listen to employees input and ideas. Entry and mid-level employees see the tactical side of the industry in a real sense. They see the “what and why” of a delay in movement of packages, or an aircraft’s departure, or something as simple as effective staging of support equipment. Effective leaders communicate with employees and managers to understand how efficiencies can be gained and implemented (AON,

The system defines the application of control as it relates to phases of management. According to Paul Tronser (2008) the system is much like a Pentagon command bunker. It has hundreds of displays, showing the real time status of over 600 aircraft and 47,000 delivery vehicles, as well as current weather conditions and , just to name a few. The overall operations are managed on a strategic and regional scale from the building. FedEx affirms the value of the system; “it is a relational database that coordinates FedEx logistics worldwide. In fact, Command and Control is the largest UNIX undertaking in the commercial world. The system uses satellite and computer communications technology to monitor routing and traffic information in real time and acts as a weather management tool” (FedEx 4, 2015, para. 3). When problems arise, such as weather, traffic, or any number of situations that can affect operations, the Command Center is able to react in near real time. Constant data and information updates through the satellite linked system allow managers in the Command Center to reroute aircraft or vehicles, contact regional or local managers to take corrective action as needed. The system is a recurring evaluation of current practices that adjust to the fluid environment of operating in a global