Sprinkler Fitter Program

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Planned programs for residents and events for special events, liaison, and hall council committees
Describe any experience you have working in a testing environment? To include proctoring, adminstering and enforcing rules and what types of testing was involved.

As a Student Support Specialist at Washtenaw Community College for their distance-learning Sprinkler Fitter program, I was responsible for processing final exam requests and preparing the final exam packets for mailing. These exams consisted of multiple choice or opened questions that were taken to in order to pass a course and be enrolled in the next one.

These packets were mailed to apprentice’s proctors for the apprentice to take and had to be returned within a specific time frame. …show more content…

This involved processing mailed lessons and prepping them for graders and checking completed final exams for questionable signs of cheating such as exams returned after the expiration date, in which these would be passed to the director for inspection.

2. Do you have experience working in Student Services in Higher Education? Please explain

In my student support specialist position I also provided support for students by phone and email to answer students’ problems and questions about things likes their status, lesson requirements, records of lessons or exams and update records as needed. I also processed new enrollments and contacted students for returned mail as needed.

As a career service intern and I reviewed resumes and cover letters in person by appointment or walk-in or provided feedback via email through our career website. I also assisted in mock interviews and showed students how to utilize our digital resources like our job search site Handshake. I also assisted in information tables and provided support for programs. I completed a comparative analysis on social media use by career centers of similar colleges and made recommendations to improve department’s social media

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