Specialized Bicycle Components Inc.

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This case study is about “Specialized Bicycle Components Inc.” known as Ride the Red “S”. Specialized was founded in 1974 by Mike Sinyard. According to Chris Murphy, director of marketing for Red “S”, specialized is for serious riders. He says, “The customer is buying the ride from us, not just the bike.” The company began to produce its own bike parts by 1976, and introduced the first major production mountain bike in the world in 1980. Specialized now has an extensive global distribution network of 5000 retailers in 35 countries in Asia, North America, South America, and Australia. They maintained a reputation as the technological leader in the bike and bike accessories. The formal mission is still the same since they established the company “To give everyone the best ride of their life.”

Specialized produces a full range of high-end and entry-level road bikes, mountain bikes, commuter/city bikes, children’s bikes, BMX bikes, and offers an extensive line of bike accessories. They divide the bike market in two categories: (1) the retailer- it only sells to the retailer because they realizes a strong relationship with the dealers is a key factor for success. (2) The end-user consumer- its focus in designing the product and broken down into the target age groups.

SWOT Analysis:

Internal Strengths

• Higher technology and enough innovation ability in design.

• Good retailer relationship and extensive global distribution network (5000 retailers in the world)

• Good advertisement.

• The people in the company and the passion which the people have for what they were doing.

Weaknesses

• Sales amount was going down.

• Dealers don’t have the time to educate customer in each product of every line that they carry.

• Just focus on the retailer instead of the end-users.

• Competition - There are now more than 20 manufacturers in the bicycle industry and Specialized will need to stay at the forefront in order to keep its leadership.

External Opportunities

• More people (94%) have new requirements for bicycles; the customers need bikes in different fields.

• The popularity of Lance Armstrong has increased the interest on road bike, which represent 5% of the market.

• The growing interest in cycling this is result in magazine coverage and the using of bikes and accessories in window displays that related to cycling.

• The company constantly visits and context dealer to keep in touch with the changes needs and desires for the consumers and dealers.

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