Role Ambiguity In The Workplace

535 Words2 Pages

Policing is considered as one of the most stressful occupations (Alexander, 1999; Paton and Violanti, 1999; Anshel, 2000). Many of these acute stressors come from within the organization itself; lack of work autonomy and role ambiguity represents one of those forms of stress. Job stressors internal to the organization have been shown to negatively influence an employee’s commitment and motivation (Jaramillo et al., 2005). The connections between job performance and evaluations tend to be less clear for more complex jobs such as police work and these complexities may lead to increased levels of role ambiguity (Organ & Greene, 1981; Rousseau, 1978). Nonetheless, it may be possible for management to leverage aspects of organizational structure …show more content…

When levels of role ambiguity are high there should be significant concern for public organizations because it produces a range of harmful outcomes that include reduced performance, high turnover, illness and chronic disease (Katz & Kahn, 1966; Rizzo et al., 1970). High levels of role ambiguity are troubling because employees who experience role ambiguity are likely to seek potentially damaging coping strategies that further hinder organizational performance (Kahn et al., 1964; Rizzo et al., 1970) and family/ personal life of employees.

Nevertheless, law enforcement officers are often expected to sacrifice their personal welfare to protect the public in the line of duty. But policing in India cannot go on as it is. A major cause of poor policing lies in the blurring of lines between the political executive and the police establishment. The interference by elected politicians and bureaucrats into the everyday management and functioning of the police weakens its leadership, creates uncertainty of direction, breaks chains of command, obscures accountability, destroys discipline and divides loyalties all down the …show more content…

In the context of existing studies conducted on work life balance with reference to work autonomy and work ambiguity in police force, it can be stated that this issue has been explored in various countries but there seems to be very limited research studies in this field in India and specifically in Himachal Pradesh. This study aims to contribute to the research work life balance by examining the relationship of work life balance (and its dimensions) with work autonomy and work ambiguity. The results of the present study may provide law enforcement organizations with the information they need so as to develop policies that allow employees to enhance their autonomy and mitigate work ambiguity in the process of coordinating and integrating work and non-work aspects of their

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