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Challenge of performance management
Challenge of performance management
Challenge of performance management
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Rater Bias is a concern that almost each and every organization experiences in performance appraisal because we are all human beings and a degree of biasness is possessed by each and every one of us but the professional will actually try to remove the bias that we possess and conduct the performance appraisal from a neutral standpoint which is actually very difficult to conduct. If i look into the various organizations I have worked in, I have observed various kinds of Rater Bias which has actually affected the performance appraisal system because as soon as there is a entry of Rater Bias the transparency is no more there and organizations are actually trying to get rid of such activities. There are different kinds of Rater Bias that I have observed, like: …show more content…
for example if the employee is good in something then the rater may actually assume that if he is good in this then he is also good in that. The horn effect actually just the opposite of the Halo effect where one negative aspect of the employee may actually make the rater assume that the employee is bad in almost every thing. Bias related to central tendency, lenient tendency, strict tendency - In central tendency bias the rater gives a score which is very much average like a 6 or 7 on 10. In lenient tendency the rater is lenient and is like the Halo effect while in strict tendency it is just like the horn effect. Comparison bias and the recency bias - In the comparison bias the rater generally compares the employee with others and cite examples of other employees and their strengths. In recency bias the rater generally focus on recent events whereas the appraisal cycle may be of 12 months. The similar to Me bias - In this case the rater tries to compare the employee with himself or herself and generally if someone is alike in nature will get an upper
Thought processes can greatly influence people's social interactions, and the way that they live their lives. Cognitions develop how people perceive themselves and others on a daily basis. It is important to investigate how people attribute actions and behaviors exhibited, not only by themselves, but also those around them. These attributions shape the way an observer feels and reacts to others, and how people feel about themselves due to their own actions. The correspondence bias (fundamental attribution error) and the self-serving bias are two errors made in attribution by virtually every human being (Baron & Byrne, 2000). Both of these biases can be shown not only in adults, but also children (Guern, 1999). Even sport spectators display these biases when watching their favorite teams (Wann & Schrader, 2000). When the self-serving bias is absent in people's cognitions, they will show the self-defeating attributions. It is important to study people that demonstrate self-defeating attributions, because these individuals also show symptoms of depression (Wall & Hayes, 2000). Clearly, attributions are an imperative aspect of social cognition. Attributional bias is discussed by Marie Beesley. It is also important to investigate the factors that affect people's judgment biases in decision making and reasoning skills, which is explored by Amanda Wheeler. Because these two processes are so vital to the way in which people perceive themselves and others, and to the way a person chooses to behave, it is important to understand the factors that can cause inaccurate judgments. Judgment biases affect the way people form conclusions and make attributions about others, as well as abou...
Reiman’s Article The Bonus of Bias was published in 2008 and is an excerpt from his work The Rich get Richer and the Poor get Prison that concisely demonstrates the idea that our social and economic institution’s work in unison with the criminal justice system to portray a distorted relation between criminality and poverty. This article acknowledges the various “bonuses” the wealthy get to enjoy and the consequential deficits that the impoverished must suffer.
Further Reading Mullen, B., Atkins, J. L., Champion, D. S., Edwards, C., Hardy, D., Story, J. E., & Vanderlok, M. (1985). The false consensus effect: A meta-analysis of 115 hypothesis tests. Journal of Experimental Social Psychology, 21, 262-283. Ross, L., Greene, D., & House, P. (1977). The false consensus phenomenon: An attributional bias in self-perception and social perception processes.
...ther a job applicant has a tendency towards violence or other harassing behavior” (Stabile, 2002). Lastly, for some employers, it is often better to be able to test for specific traits in a particular job that might predict success or that might make an applicant a wrong fit for the particular job. For example, in service industries, employees deal directly with the public, so it is important to have a sense of the employee's prospective of service orientation, since the company is judged by the quality of the service provided. Another example is seen in a position that requires sales and constant communication with people, finding someone who leans toward extroversion might be more helpful for the organization's goals.
Tanyaturner (2013) Case 7-1 the Politics of Performance Appraisal Essay [online] available from [24 March 2014]
According to Chaneta (2014), job evaluation is the process of analyzing and assessing the relative worth of various jobs in an organization for the purpose of comparison and pay grading, and based on qualifications and skills required for a range of jobs. In other words, it forms the basis for pay and benefits negotiation. It helps to compensate employees accurately based on their job grades or values, and hence avoid issues of inequity and indifference at the workplace. To ensure effective job evaluation process, market-driven and job worth systems are largely used. While market-driven system is determined by the existing pay grade or structure in the opened market based on workforce demand and availability for particular positions, job-worth system depends on the value of the job or position to the organization. Both systems can be influenced by the external labor market and there become difficult for managers to apply as they would be torn between fulfilling internal and external demands. Another significant resemblance between market-driven and job worth systems is that they both require the same qualifications and other characteristics from the job performer as the basis for occupying a specific position. For instance, before HR practitioners decide on which system to use to determine Quality Specialist 's pay, they must make sure the potential worker has the job requirements and competencies to execute the job. One of the criteria for rewarding an employee is his or her ability to complete tasks in a proficient, productive, and effective way (Kaifi, Khanfar, Nafei, & Kaifi,
...l process. This helps reducing sampling error by increasing the number of observations and reduces the effect of possible biases. This way, the supervisors and managers will feel more comfortable, since they are no longer solely responsible for what happens to the person as a result of the rating.
The curve can accommodate only a few people at the top. For this, during performance appraisal, relative appraisal mechanisms are employed, wherein an employees’ performance is benchmarked against that of a group of people. When performance appraisals for an employee are done with respect to a group’s performance, biases can be formed about the group’s dominant behavioral characteristic and the employee’s assessment could be calibrated with respect to that
In summary, appraisal forms are the key instruments used to measure performance. Care and attention are required to ensure that the forms include all the necessary components. More importantly, it is important to remember that one size does not fit all and different components are appropriate based on the purposes of the appraisal. (Aguinis, 2009, p. 143)
Managers should understand an employee’s skills and abilities to make an informed decision on whether or not to hire him. Once hired a manager uses skills and abilities as a deciding factor for an employee’s job placement within the corporation. Secondly, an evaluation of an employee’s personality helps the manager in his leadership approach of that employee. Thirdly, perceptions can be the deciding factor of whether or not a candidate is hired and or promoted. An individual perceived as fitting in may be hired to negotiate business deals. Particularly, if the individual shows a favorable attitude through actions and deeds and has strong values and behaves
Ad soyad Reflection paper Section Tarix How Self-serving bias bond with group and diminished responsibility? Account During the semester, self-serving bias as well as Group and diminished responsibility take my attention more than other topics. These two topic looks more interesting because they help me to admit my mistaken which happened different times. After studying these readings, I analyses my past and current behavior, and I observe how my attitude to the issues changed.
Pronin, E., Lin, D. Y., & Ross, L. (2002). The bias blind spot: Perceptions of bias in self
Grubb, T. (2007). "Performance Appraisal Reappraised: It's Not All Positive." Journal of Human Resource Education. Vol. 1, (No. 1,): 1-22.
Although performance is a major objective at top organizations, successfully addressing poor performance is also a key focus. Although many employees feel or dread performance appraisals they are directed to enforce clarity with individual employees day-to-day work-load, performance appraisals develops responsibility while making employees accountable for performance expectations, reinforces future career planning, helps the organization with determining training needs, and provides a stem of documentation for legality purposes. Performance management in detail is much broader than many employers, and employees assume and necessitates so much more. Proficient appraisals should represent a summary of on-going dialogue. Focusing only on an annual performance evaluation leads to misrepresentation of the performance management process in its
...rvisors, feedback and peer assessment, which allow evaluation and reduction of the errors. By training the supervisors, it can give them more awareness of their job and the importance of doing their job correctly, also it increases the accuracy of their measure. The supervisors can ask other managers to give them a feedback on how accurate and tolerant their measures are. This reduces biased views of the process. Also they can allow other employees to appraise their coworkers. This helps reduce biased view greatly as the employees work with each other and has more time to observe and communicate with other coworkers than the supervisor. Furthermore, it increases the motivation of the workers conducting the appraisal themselves, as the criteria for the appraisal applies to them as well. They will try to work harder in order to avoid the mistakes their coworkers made.