Professionalism In The Workplace

Professionalism is the way a person or an organization wishes its employees to carry themselves. A professional reputation decides the company’s failure or success and hence companies tend to make sure their employees follow a proper code of conduct. Being professional and having a reputation that is flawless nowadays helps in opening innumerable doors for an individual. Professionalism at the workplace is the key to a peaceful and successful company. The Five major elements of professionalism are loyalty, respecting one and other, fulfilling expectations, being competent and keeping your word. Workplace can be exciting and encouraging but at the same time it can be confusing and a good company will always make sure that its employees understand

In the restaurant business unlike some other businesses, the first impression is the last impression and the impact of that impression is felt almost immediately in that, if the guest is not satisfied he or she is unlikely return and cause further damage by spreading the bad experience through word of mouth. More so, in the age of social media where news travels fast, an unprofessional behavior could even lead to a restaurant shutting down when an unhappy guest vents his displeasure using twitter or other food blogging sites. This starts to affect the reputation of the restaurant, which is hard to regain in a short time. Employee interaction with the guest or for that matter even how they handle an unpleasant or unreasonable guest can sometimes, although unfairly, severely damage the reputation of a restaurant. While most managers enjoy guest interaction and a positive environment, there are rules and procedures to be followed to avoid any kind of

Loyalty to the job as well as to the company shows commitment of purpose. An employee speaking well about his employer send out a strong positive signal to customers. Professional behavior is important in every organization, small things like being on time and suitably attired send outs a message that the person is dedicated to what he is here to do. Arriving late or wearing a beach short to a business meeting does not inspire trust. Being a professional is not just about grooming and qualification but a lot more about how that individual treats and works with others. A restaurant or hotel cannot achieve success by the efforts of just one person. It is a team effort and to build strong teams it is necessary that the team is able to respect and communicate with each other in a professional manner. At Marriott racial, sexual and physical discrimination is taken very seriously, the employees were given clear guidelines on what is not acceptable or what might cause discomfort to other team members. There was zero tolerance on issues of discrimination and unprofessional behavior of any kind. The rules were strictly followed and the positive impact it had in the workplace was for all to see. Studies have shown that people who are professional are able to maintain a healthy and positive work environment and are able to have a long lasting relationship