Camp Bow Wow Case Study

1. Identify three skills that companies look for in managers and explain which might be most needed for the Camp Bow Wow leaders highlighted in the video.

According to Williams, 2014, “when companies look for employees who would be good managers, they look for individuals who have technical skills, human skills, conceptual skills and the motivation to manage,” (Williams, p. 14).

In viewing the “Camp Bow Wow video,” the three broad management skills used by Camp Bow Wow managers are conceptual skills, human skills, and technical skills. The managers at Camp Bow Wow utilize all three management skills. They both use conceptual skills in figuring out tough situations that are not manageable and turn it into manageable situations. Also, making

Effectiveness is a broader term, meaning the degree to which an organization achieves its goals. A high performance organization is one that achieves goals to the maximum extent possible (effectiveness) while making the best use of limited resources (efficiency). According to the owner dog care tasks at Camp Bow Wow require high efficiency so that everything gets done on time. The activities at Camp Bow Wow that require high efficiency and high effectiveness are: staying on schedule with meal times, meds, baths, nail trims when the dogs are uncooperative, attentiveness, being able to stay calm, and organized will help Camp counselors in performing their duties and making sure the dogs get outstanding care, and attention, while at the

What aspects of restaurant work are especially challenging to wait staff, and how does Barcelona’s approach to management help employees overcome the downsides of the job? The aspects of restaurant work that is especially challenging to wait staff would be poor management and customer satisfaction. In this profession of being a wait staff in many instances it is very difficult to please everyone one that you serve. The approach that Barcelona’s management took in helping their employees overcome the downsides of their job they gave them the green light in allowing them to do what was right in making the customers experience a happy one. In giving them this freedom, it made the wait staff feel like they were a part of the organization when it came to decision