Professionalism Case Study

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Professionalism Assignment In this scenario, Margaret is a newly hired medical assistant for this very busy medical practice. Margaret had good intentions with wanting to leave a good impression. However, she should have thought more about patient care and her ability to perform a procedure on her own. Fortunately, even though the office seemed to need the extra help. Margaret being a new hire and having not much time with blood draws, or the way that the office is run. Should have consulted with one of the experienced staff members of RN’s, Medical assistants and seven providers. She should have also asked about their policy and the procedures that the practice uses. Venipuncture involves several important steps with which the medical assistant must be thoroughly familiar before attempting the procedure. (Proctor, D., Adams, A. (2014). Kinn’s the Medical Assistant: Applied Learning Approach, 12th Edition.). When Margaret was given the requisition form for Mr. James Brown. She …show more content…

Because Margaret did not look over her patient’s information, and inform the patient on the tests that was ordered she drew three tubes of blood on the wrong patient, that if she educated the patient she would have caught the error. Margaret should have checked the order and patient information. The outcome for this error, would be she did not know policy and procedure or even if she was qualified to do the procedure on her own, she did not ask for help form other employees. This could have resulted in harm to the patient with not having the right patient, the patient not receiving the test to determine the status of his health issues. The test for the elderly man was to assess the body’s ability to clot, monitor the effect of blood thinning medication and to diagnose liver

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