Market need is uncertainly, to meet customer expectation, company have to learn what their want and provide it on time. Marketing research therefore can be called that is one of the factor that force company’s ability to supply expected goods or service to market by mean of learning about consumers and respond their need. (Trim et al 2006, pp205-206) Good research should be objective and provide precise information for companies because that influences to manager whose make decision and develops business plan or strategy from that data. Moreover, Trim et al(2006, p209) argue that ‘marketing strategists need to be able to use the findings of qualitative marketing research in order to influence board level thinking and actions.’ that necessary for manager to ta... ... middle of paper ... ...y want company to improve quality of similar product that company already got. This comment might come on extra comment in questionnaire that researchers give to respondents.
Thus, print advertisements have a vital role in convincing the consumers to buy a certain product. Moreover, print ads also influence consumer’ behavior by influencing their consumption. A marketer does not only focus on identifying the consumer’s wants, but also encourage them that they need their product. That is the reason why creating effective print ads is crucial for the promotion of the product in the market (Solomon, 2010). Over time, marketers have developed theories about why consumers buy (Murray, 2013).
The study of why we buy certain products and not others is consumer psychology (Schiffman & Kanuk, 2010 pg 54). This is the perception, thoughts, feelings, and beliefs that can influence how we relate to and buy goods and services. This study looks into the process we go through to select, secure, and also arrange these products or services. This also allows us to find reasons to satisfy our needs and the impact of these processes on consumers and the society (Bagozzi,Gurhan-Canl & Priester, 2002, pg 37). It is important to develop successful marketing communication which consists with pricing, promotions, products, and placing.
Primary and Secondary Research Effective marketing is applying the right research tools at the right time for successful decision making. It is important to consider marketing research information, such as primary and secondary, as part of the marketing strategy as well as the tactical decision process. It is important to consider the various methodology tools so that an effective marketing plan can be implemented for the company and its needs. Primary Research Primary research is the most common marketing research approach that involves survey methods such as questionnaires and observation methods. Primary research would include using questionnaires or interviews to gather information to find out if their customers are happy with their products or services.
According to SurveyMonkey.com (2014) if you are looking to measure someones attitude or behavior towards your company or product the utilization of a Likert question would be best suited to provide the answer to your question. If the researcher wants to gain better insight to the individuals responding according to SurveyMonkey.com (2014) they can ask open ended questions and allow the respondents to answer in their own words. While surveys can be used in either qualitative or quantitative research its most usefulness resides in mixing the two types to gain a better understanding of the results that the research provides. The mixed method not only provides the how many but the why if used in unison. These surveys tend to hold more validity due to allowing responders to provide not only statistical data but positive or negative insight to why they feel the way they do.
An effective marketing strategy must be drawn from the fundamental research of the markets it resides in; focusing on the correct product mix in order to fully potentially profit at the highest possibility. In today’s society, the marketing concept can be seen as the philosophy in which firms analyze the needs of their customers and create decisions in which to satisfy those needs. There are different ways to creating a marketing strategy; however, at the beginning of it all a firm needs to understand the various factors within and surrounding their primary objection. These factors must be taken into consideration even before reaching out to the consumers. Understanding the environments are the core principles in which a marketing strategy can be determine by.
Under this generic concept are the activities of advertising, public relations, media planning, sales strategy and so on. Marketing professionals create, manage and/or enhance brands in order to create or bolster demand for the product. A successful marketing plan will help assure that consumers look beyond just the price or function of a product when making a purchasing decision, in part, a well planned marketing effort will create a “feel good” association about the product the consumer is about to purchase (Petty) A key part of a career in marketing is to understand the needs, preferences, and constraints that define the target group of consumers or the market niche corresponding to the brand. This is done by market research. This is accomplished through market research, essentially using survey techniques, statistics, psychology and social understanding to help gather information on what consumers want and/or need, and then designing products, or services, to hopefully meet ... ... middle of paper ... ...rs per week.
Furthermore, I will explain to the reader the importance of marketing to organizational success giving real world examples in support of this explanation. The field of marketing can include many things. I believe, however, the most important thing which it should include is communication with customers as to the value and benefits of using that particular company's products and services. It should help to establish the business's niche in the industry and distinguish it from other such businesses. Marketing Defined The text states that marketing is both an art and a science where constant tension exists between the formulated and creative sides.
This essay is a critical literature review of Relationship Marketing in relation to customer satisfaction, customer loyalty and technology. In this review, I will provide a brief orientation of relationship marketing; identify the benefits of relationship marketing for companies and customers and critically analyse the concept of RM with regards to customer satisfaction, customer loyalty and analyse the role of technology in relationship marketing. Leahy (2011:651) defined relationship marketing as “attracting and keeping customers for a long period of time”. RM is used by firms to change consumer attitudes and increase the frequency of purchase in a business using marketing techniques such as promotions and advertising. According to Ndubisi and Chan (2005), relationship marketing provides an organisation the opportunity to get access to the right information about their customers, meet the customers’ needs effectively, efficiently and gain competitive advantage.
INTRO Creating value for both customers and companies need some marketing research and some processes related with market segmentation.For making a effective and useful market segmentation,there will be some steps and some concepts that has to be known. The companies have to pay attention segmenting their products and entering a new market.Because of that, the company takes into consideration the all process of the market segmentation such as target marketing, segmenting consumer markets, segmenting business markets, segmenting international markets, brand value relations with customer value , benefits and disadvantages of segmentation. SEGMENTATION AND CONSUMER SATISFACTION Customers are the center point of all marketing processes because marketing focuses on customers.The actuality of marketing is to evaluate to provide benefits for both customers and marketers. . (pride,Ferrell, 2008; 3) Satisfaction of consumers needs and the creating value for customers are the most important notions for marketers in todays world.