Once trust and rapport has been established then it might be sensible to invite the client to voice anything about the process that makes them feel uncomfortable. (Geldard and Geldard, Basic Personal Counselling, P366, 2012) Works Cited David Geldard & Kathryn Geldard (2012, 7th edition) Basic Personal Counselling, A Training Manual For Counsellors Open Colleges Workbook (2012) Diploma of Counselling: Work effectively with culturally diverse clients and co-workers
For instance, you can have two individuals from the same cultural background and family values, but these individuals live in an entirely different environment or learned different family values and belief system. When working with a diverse client, it is very important to monitor your own culturally beliefs and be willing to work with the client no matter if you have any biases or prejudice towards them. Some of the strategies that could be helpful in these situations include, (a) treat the client the same way you would like to be treated, (b) research some information about the clients background and, (c) beware of your own cultural biases and prejudices when counseling minorities if your unaware of their backgrounds.
The most obvious barrier that may present itself is a language barrier, which a lot of times we can’t get past, and in those situations, referral out to a more competent counselor is key. However, cultural barriers that directly correlate to expressiveness both verbally and emotionally, can affect the client/counselor rapport, and determine how successful counseling is for the client. For example, we like our clients to be verbal, articulate, and able to express their thoughts and feelings clearly (Sue & Sue, 2013). When dealing with a client who lacks expressiveness, the counselor, who lacks cultural competence may not understand it’s cultural relevance, and may view the lack of expressiveness as defiance. When this occurs, the potential for the counselor to view the client in a negative light
These differences in culture and personal beliefs influence any decision, whether personal or professional, of any individual. Certain cultures within the work force may decide not to adhere to organizational codes of conduct because of not only personal feelings, but also because of the varying differences in cultural backgrounds. The intent of this paper is to identify values that are important to me personally, organizationally, and culturally, and the effects that these values have on decision making in regards to my personal and professional life. Personal values are most important to me since these values define individuality. David Peters (2003) said it best when he said “an examination of our beliefs can offer valuable insights into our character and help us determine a clear pathway to a more satisfying life.” Honesty, integrity, loyalty, and respect are highly valued and these values are present in my everyday life.
When a work place has cross-cultural conflict such as different language spoken by a worker is causing the breakdown of communication and conflict, it is a hard to solve immediately unless an interpreter is used, long term the learning of different languages would be most beneficial. Difference of opinion when it comes to someone’s idealisms or cultural norms is best resolved by talking through the differences so as to get a better understanding of expectations as a culture and of workers thoughts and ideas. A workers role or status in the workplace may be of cultural conflict to other workers and a lower level role of a worker may be looked down on (Open Colleges, 2013, p. 47-49). A different religion can cause cross-cultural conflict in many ways and it can lead to other areas of conflict in the workplace such as personal space being invaded for example a worker of Egyptian heritage is used to closer distance when conversing with another person but Australians tend to like more distance or space between each other when talking and this can make either the Australian uncomfortable or offended the Egyptian if they do not understand each other’s cultural norms (Geldard & Geld... ... middle of paper ... ...agues in the end. Having different cultures in the workplace is rewarding, enriching and can be very beneficial to everyone.
However, some of the challenges that managers and workers encounter in a multicultural environment include language barriers, cross-cultural differences, and the inability of managers to revise their own culture in order to improve care. Good interpersonal skills acknowledge the difference in communication style of individuals with different backgrounds and aid in teamwork effectiveness. On top of that, managers need to be aware of the similarities and differences in cultures in order to provide better care. Lastly, managers should learn to modify their understanding to improve delivery of care in a diverse environment. Because the healthcare system is becoming more complex and dynamic, the author listed some strategies for improving cultural diversity to achieve success in a diverse cultural environment.
Various generic cultural issues may occur at each phase of psychotherapy, and specific cultural knowledge guides their resolution. Counselors need to be aware that they are able to work with particular issues and certain cultural groups. This is because conscious and unconscious meanings and assumptions, such as strongly held religious or political beliefs, will be communicated to the client. “It is desirable up to a point to know about a particulars clients background and therefore not to ask questions about it” due to the clients may be frustrated and impatient with this use of their time. (Bayne, Jinks, Collard, Horton, 2008).
As employee, we need to understand our rights. Employee should aware that they have their rights if there were unfair treatment in the workplace. Unfair treatment can be from the violation or victimisation of the employer towards the employee. Thus, employee needs to increase their awareness through reading about the rights of employee from the internet, company policy or even related news. Besides, employee can also ask from the expert (HR department) to know more about their rights.
Individuals who have an internal locus of control believe they are able to shape the events of their life (Sue & Sue, 2013). People with IC are realistic about barriers they may encounter and discrimination they may face, but believe they have the power to change and challenge these injustices (2013). As a counselor it’s important to be aware of your own worldview and understand that your worldview may not be the same as your clients. Part 2 Case Study-2 Single Sisters from Sudan Describe the counselor 's role in promoting social justice One of the roles that counselors must take on in working with minority groups, is that of advocacy. Counselors should be taking the lead in advocating for social justice for all groups of people.
Not only is it important to know what these skills are, it is also important to know what the appropriate and inappropriate uses are. It is also important to self-reflect on your use of these skills, and whether it is a strength or something to continue to work to improve on. Paraphrasing is a skill that is used to restate a client’s message using your own words. In this way a social worker can check to see if