Human Resource Management Case Study

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Management of Diversity There is no question as to the fact that over the past couple of decades, our societies have become progressively diverse making diversity the number issue of concern for many organization, both public and private (European Group of Public Administration, 2012). But what exactly does diversity in HRM imply? According to the European Group of Public Administration (2012), diversity in HRM encompasses the the management of employee differences such as age, gender and race. However, there are those strings of HRM that broadened n the definition and application of diversity to include differences in competencies, knowledge, interest, values, and motivations (European Group of Public Administration, 2012). In HRM, simply …show more content…

Considering the flow of people from one place to another has been greatly impacted by globalization and technological advances, it is justified to insinuate that HRM is headed towards uncharted waters that are likely to present issues such as diversity, inclusivity, among many others that impact on employee satisfaction. The Four Seasons is a great example of an organization that has captures the spirit of globalization to reinforce its brand so as to attract and retain the right talent. This talent is acquired through a series of interviews that are mainly aimed at assessing the behavior of the interviewee. To ensure selected employees are retained, the Four Seasons employs the principle of equal opportunity for all in managing workplace diversity and to realize maximum productivity. This is further reinforced by a simplified decision-making process that emphasizes the organizations cost-benefit advantage over its competitors globally. In this regard, it is clear that HRM in the case of the Four Seasons plays an integral part in the strategic planning of the company’s businesses that enables all its facets to move in harmony towards a clear and well-defined

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