Herbert's Letter To Grove Press

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A 1970 advertisement for Grove Press’s Diary of a Harlem Schoolteacher features language that Coca-Cola had used in previous advertising campaigns: “It’s the real thing.” In a letter to Grove Press executive Richard Seaver, Ira C. Herbert of Coca-Cola urges Grove to discontinue the use of the phrase. Herbert employs a formal but assertive tone, a rather simplistic essay structure, and a single appeal to logic. In retort, Seaver writes a ridiculing letter which claims that there is no reason to discontinue stop the use of the slogan. The letter refutes each of Herbert’s points, while degrading his position with sarcastic attacks and effectively employing multiple appeals. Thus, Seaver’s letter is the more persuasive of the two. Herbert’s letter employs a simplistic structure which stretches a single line of reasoning. It introduces the subject, makes its claim, provides reasoning, and gives
In the second paragraph, for example, he remarks that store employees were instructed to “make sure that what the customer wants is the book, rather than a Coke.” The goal of this appeal is to emphasize the absurdity of Herbert’s argument by attacking it. Seaver also employs ethos, first to establish that Grove Press is familiar with issues of its own popular words and slogans being reused (and able to accept it), then to support the common right to free speech that comes from the First Amendment. These appeals combined, which effectively mock Herbert, eclipses his reliance solely upon his argument.
Though Ira C. Herbert was correct that Coca-Cola had used the phrase “It’s the real thing” before Grove Press, Richard Seaver’s response was more persuasive. Herbert’s letter was formal and dry, while Seaver’s adopted an ironic tone to degrade Herbert’s case. The combination of appeals present in Seaver’s letter, when compared to Herbert’s reliance primarily upon logos, construct an argument that is

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