An organisation is a deliberate arrangement of team consisting different personal identities to accomplish some specific goals and managers are the ones who hold the responsibility of mastering and placing them together to strive for that purpose (Robbins, Bergman, Stagg, and Coulter, 2008). Robbins et al. (2008) have stated that managers are people who coordinate and oversee the work activities of others so that the goal is accomplished effectively and efficiently. Managers usually possess qualities such as having strong communication skills, flexibility, imagination, enthusiasm, problem solving skills, and of course the desire to be a great leader (Phdinmanagement.org, 2014). The structure of management conducted by a manager is often influenced by the four functions introduced by Henri Fayol (planning, organising, leading, controlling); how Henry Mintzberg’s management roles play in the organisation and also the three essentials management skills proposed by Robert L. Katz (Robbins et al., 2008).
The individual required as my interviewing party is Manager X whom operates in Catering Company A as a top level manager, the managing partner of the organisation where he is often involved in managing his team to provide services to the clients. As a highly ranked manager, he holds a great responsibility in making organisation-wide decisions, establishing the goal for their organisation and also leading his team to achieve the success of their organisation (Robbins et al., 2008). Having such heavy responsibilities, Manager X is still capable in supervising his medium sized organisation, resulting in positive feedbacks from clients.
Fayol (1949, as cited in Mcnamara, 2009) have proposed “planning” as one of the four major functions on...
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...echnology devices, Manager X is able to divide tasks for the team through digital devices and even keep track on the organisation statistics in the market.
Through the interview, it is proven that Fayol’s four functions; Mintzberg’s managerial roles and Katz’s idea of management skills are essential to be part of the manager consideration when making a decision because these theories are able to assist in organisation’s progress. Tracy (2014), suggested “The true measure of the value of any business leader and manager is performance” and this could be reflected in Manager X as he has proven that organisation performance is top priority for him. To make a conclusion on this topic of discussion, a manager duty is to function as a leader of an organisation, a negotiator with the clients, a motivator to the team and the coordinator of the whole organisation’s progress.
Through personal experience, Fayol distinguished what he thought to be the prime functions of being a manager. It is said that he was the first to illustrate the need for the education of management (Brodie, 1967, in Fells, 2000) and in relation to management; Fayol’s perspective was what managers should do. Through categorising business activities into six activities, technical; commercial; financial; security; accounting and management; Fayol’s work focused on the latter category, management (Fells, 2000, pg.345).
...e the three roles that make a good manager. I feel that my manager and the other managers performances include these being, technical skills, human skills, and conceptual skills which make up a good manager. Their roles as leaders include that they give us the “know how”, the personal relationship with trust and respect, and they have excellent conceptual skills to get us out of and through tight spots we might get into sometimes regarding meeting budget etc. (best buy.com).
In conclusion management is a difficult job which one needs the necessary skills to complete the tasks, such as, the five core principles for meeting challenges of visionary leadership:
The Manager is the person who ensures the whole team work within the organisations vision, mission and objectives and monitors the overall progress of achievement within the policies and procedures of the company. John Adair’s theory says it is best for the manager to balance the needs from each of the fields and maintain a balance. The three elements are, achieving the goal, the team performing the goal and the individual member of the group, this approach is called “Action Centred Leadership” and he believes if any one of the elements fail the team are more unlikely to
Robin is the CEO of this organisation. He strategized all major decisions and a few lieutenants serve in the position that has been authorized such as information collection, discipline, and finances and provisioning. These lieutenants serve the top management roles in the organization. This is accomplice with the Fayolism theory developed by Henri Fayol, who proposed that managers perform particular functions for the growth and success of the organization. Robin as the CEO possesses the decisional roles which entail the important decision making and decisions.
Managers nowadays do not actually do what a manager really should do back in the eighties. Changes that occurred in the new economy, the increasing use of technology in business, and the effects of globalisation towards business world have led management into a whole new dimension. New managers are expected to be able to manage on an international scale, act strategically, utilize technology, establish values, and of course, act responsibly as well. (Crainer, 1998) Henry Mintzberg once asked, "What do managers do?" After conducting his research based on a study of five CEOs, he concluded that managerial work involves interpersonal role, decisional role and informational role. And the fact is that, managers get things done through other people. Therefore, managers are required to possess certain skills and competencies which allow them to play these roles effectively and efficiently throughout the four functions of management. (Mintzberg, 1998)
Planning is an approach towards the problem solving rationally. It can be taken as a remedial tool for creating change in the current situation in a systematic and efficient way. A problem in the planning profession will be The solution found by planners to varied situations in practice is very dependent on the certain criteria like social, economic, environmental, and political. The evaluation of a solution on these criteria defines the success of a solution. The new definition of the planning problems was given by Rittle and Webber in their path breaking article (Dilemmas in a General Theory of Planning).
“Planning: is specifying the goals to be achieved and deciding in advance the appropriate actions needed to achieve those goals” (Bateman & Snell, 2004, p. 16).
In today’s competitive business environment, effective management plays a crucial role. The article Five Minds of a Manager by Jonathan Gosling and Henry Mintzberg, identify some important aspects of effective managers. According to the author, “The world of the manager is complicated and confusing.” Consequently, mangers need to think above ordinary employees. In particular, managers should, think global and act local, collaborate through competitions, be agents of change and maintain order. This paper provides a reflective review of the article Five Minds of a Manager by Jonathan Gosling and Henry Mintzberg.
However, while the functions that Fayol regarded as the most important elements of managerial work are not what can be observed from managers’ day to day activities, Mintzberg made some problems in his method of study to find out the nature of management. Also, while Fayol failed to draw a picture of management work in reality, Mintzberg was unsuccessful in giving an idea about what managers should do to be successful and effective. To some extent, Fayol and Mintzberd did not develop competing theories but theories about different dimensions of managerial work. In terms of gaining effectiveness in management, Fayol was performed better by indicating what managers should do to rather than just responding to the pressure of their job as what Mintzberg described. Therefore, it can be concluded that Fayol’s work is superior to Mintzberg’s and the latter is of rather ineffective
Usually Managers have the role to manage the company’s performance; therefore they must be trained professionally in the field of administration management, Project Evaluation and Maintenance management. The must also be well versed with the adhering to the objectives of performance management in a given company or a business organization. On the other hand, employees of the same organization must be sure and certain of their duties and roles. Certainly, they will work with an aim and focus to achieve specified goals of the company. An organization with suitable management acquires many professionals with appropriate skills and knowledge. On acquisition, the firm will have expectations towards achieving high standards performance across systems management. Such professionals will always work at the best interest of the company, with skill and care and they will go ...
Management is not just about making decisions, watching over employees, and bossing others around. Good management result is satisfied customers, who provide better customer service. In order for new managers to be successful they need to be about to have good communication, human skills, and ability to motivate others. The ability to do these skills effectively makes a big difference in a manager and the company’s overall success. Companies depend on managers to fulfill skills and knowledge to help their company excel. The knowledge managers need to possess is technological inclined and globalization. Effective management can enhance a company’s performance by contributing to employees and customer satisfaction, productivity, development (Noe, Hollenbeck, Gerhart, & Wright, 2010).
The manager should be able to select and know these factors. As organization is created systems by people, the internal factors are mainly the result of management decisions. Not all of the internal factors are completely controlled by the management. Organization is influenced by many environmental factors. In the new millennium we have to learn how to live in a market economy. And the most important condition for this is a highly skilled managers. Ability to identify and analyze the internal elements of the organization and external factors is the key to the success of the business. The main factors in the organization that require management attention are objectives, structure, tasks, technology and people. An organization can be seen as a means to achieve the objectives that allows people to perform collectively what they could not carry out individually. Goals are desired outcome, which aims to achieve a group working together. The main objective of most organizations is profit. Income is a key indicator of the organization. People are the basis of any organization. Without people there is no organization. They shape the culture of the organization and its internal climate. They determine what the organization is. Manager generates frames, establishes a system of relations between people and include them in the process of
Management role is to provide powerful leadership and define goals and constantly ensure employees commitment to the organization in return the reward employees when targets reached. There is no fundamental conflict between the both sides and when the conflict occurs it presumed as abnormal behavior or an outcome of poor
Successful business leaders have stressed that good management skills, whether in a large corporation or in a one-person business, are vital to the success of a business. Many small business people may be good at launching their venture, but weak in managing the development and later stages of the business. DIFFERENCES AND SIMILARITIES BETWEEN A MANAGER AND A LEADER Leadership is just one of the many assets a successful manager must possess. Care must be taken in distinguishing between the two concepts. The main aim of a manager is to maximise the output of the organisation through administrative implementation.