Ethical Dilemma: Critical Reasoning: This ethical dilemma is a difficult situation. I feel like there is some right and some wrong in each of the situations. I am going to try to explain the situations from my perspective and what I see with each one of them, and try to determine my stance after I have described the ideas that I see.
Situation #1: I feel that this could be a correct course because, the salespeople did not include me in their conversation. My conclusion would be different if they were telling me that they were padding the numbers. In this case though, I overheard the conversation. I don’t think I would need to be a Dudley Doo-rite and report them because I overheard the conversation. The argument that this is the wrong situation
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There are a few things going on at home. Kids are almost all out of the house, and his wife has poor health. These things could be contributing to the poor performance. Another possibility is that his motivational factors have changed since he has been hired by the company. He has been working at the company for a long time, maybe we can find out what will motivate him. Perhaps he only needs some recognition or increased responsibility. That would depend on the cause of his performance. The first step in problem solving is awareness.
The first action I would take is to set up an interview. This would be a time for leadership qualities in relationship behavior. I would need to use qualitative performance criteria to determine the cause of the poor performance. If I perform my part of the interview correctly, the salesperson will tell me what he is either doing or not doing. We will actually review performance. We should both give input on performance. We will more than likely discuss his future goals, plans, and commitment to the company.
Book
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Advantages: The sales people know that they have a fixed income. They have a sense of security. Also if I were a new sales person I would like to have the straight salary plan until I could get some experience in the field. More than likely I wouldn’t be able to make much money if my income was commission based. From a manger’s perspective, it is easier to take care of the needs of the customer, rather than be sales focused. It would also be much easier to reassign sales people if need be. They would more than likely put up resistance to being moved from a territory, especially if there was a relationship customer
Critical Response: Given the three possible responses from the book, I feel like #2 is the most ethical of the three. However, I feel like all three aren’t satisfactory ways to treat this situation. I will analyze them one by one, then give my opinion of what the salesperson should do.
Throughout this paper I will examine three different ethical views and interpret the ways in which one would respond to the scenario at hand. The initial ethical view is composed of cultural relativism. Another view is Kantian ethics. The final view involves utilitarianism. When presenting these views, I will describe each ethical view, and also I will speak abouts how a person who abides by the given ethical view would respond to the situation.
TQL can put a single sales supervisor into place and divide teams and appoint team leaders immediately. Due to the lack of managerial experience among the account executives the Executive Sales Managers may wish to hold the sales supervisor position until a manager can be placed and properly trained. During this time, non-montary methods of rewards should be discussed for the team leaders duties. TQL should start low and move up with rewards based on performance as a team leader. Some may currently act as an unofficial team leader and may not expect significant reimbursement and TQL should take advantage of these persons.
To map out the most effective routes when creating territories, the fourth step encompasses the use of comprehensive software packages along with feedback from the sales team. Sales and customer analysis are also providing valuable information in this step. Finally, after the manager considers differences in abilities among salespeople and their effectiveness with different customers, the salesperson should be assigned to the territory where he or she can contribute the most to the company 's success. Ultimately, it is the responsibility of the salesperson to maintain and adjust his or her schedule to produce more effectively (Talley Jr., 1961,
moral decisions, we will be analyzing why this scenario poses a dilemma, possible actions that
By looking further into this dilemma using various ethical standpoints allows for a broad understanding of principles and complexity in a specific situation with these paradigms. The focuses are three prominent ethical paradigms such as: teleological utilitarianism, deontological duty theories and virtue based ethics. Each of these three paradigms will be applied to the aforementioned dilemma, each will be evaluated and the best option will be revealed.
The three situations that we are looking at and examining all fall under the branch of philosophy known as “ethics”. Which is studying the ethics of the situations that were presented to us. The two philosophers who will be exploring these situations with me are Jeremy Bentham and Soren Kierkegaard. Bentham is the founder of “Utilitarianism” which is the belief that we should act to promote the greatest amount of happiness and create the least amount of suffering possible for the greatest number of people. While Kierkegaard is a proponent of the philosophy of “Existentialism” which is the belief that focuses on the individualities and their own uniqueness.
How would you resolve this ethical conflict? List three separate steps you could take to address this issue. These must be separate steps, e.g. educating the family about 3 topics counts as only one step—that is patient education. Be specific about what you would do, e.g., if you choose patient education as one step, explain what information you would cover and how you think it will address the issue. (2 points/step x 3=6 points for this question)
employee tends to rise to his level of incompetence." 5 With such a thought in mind, how
... motivate him to worker harder to move to the next stage in the pyramid. For example, when a person in the middle level of the hierarchy is motivated because of meeting the first levels of need will impact those struggling with basic needs to put more effort. This has great impact than when the same is used in the primary level.
He is not effective because he often could not complete his tasks on time e.g. a) On Monday he stated to prepare his to do list and did not complete it till the evening, b) The over due appraisal, he still forgot to return etc.
Also he does not believe involving the staff to build a strategy that everyone know and works together to achieve. Strategy is in his head and no one know it. He also changes he opinion every often and this make it hard to be consistent in any approach to key stakeholders and himself. The root cause I believe is that he has never been exposed to the ideas, concept and corporate structure for him to full understand how much value this can bring to the company
The six steps of the model are as follows: Identify the ethical dilemma, collect information, state the options, apply ethical principles to those options, make the decision, and implement the decision (Beemsterboer, 2010). The first step is to identify the ethical dilemma, which Beemsterboer describes as the most critical step in the model. To identify the ethical dilemma, one must recognize that the problem is an ethical dilemma with no one clear answer, and expound upon what the ethical question is. The next step is to collect information about the situation and values involved “as a basis for an informed decision.” (Beemsterboer, 2010, para. 8). After defining the ethical dilemma and gathering information about it, one must then state as many options as possible which may resolve the problem (Beemsterboer, 2010). Due to that fact that more than one decision may remedy an ethical dilemma, it is important to discuss all available options to better understand all angles of the situation and how to deal with as many of them as possible. Once all alternatives have been stated, each must be weighed against ethical principles. Beemsterboer suggests in the discussion of each option a list of pros and cons be made to demonstrate how the option may protect of violate ethical principles and values (2010).?? After analyzing each alternative it is much easier
An ethical dilemma is only examined in a situation which has the following conditions; the first condition takes place in a situation, when an individual has to make a decision on which course of action is best. The second condition is there must be more than one course of action to choose from. The third action is no matter what course of action is taken, certain ethical principles are conceded. In other terms, there is no perfect result. When defining what forms an ethical dilemma, it is important to make a division between ethics, morals, values, laws and policies.
Everyone in this world has experienced an ethical dilemma in different situations and this may arise between one or more individuals. Ethical dilemma is a situation where people have to make complex decisions and are influenced based on personal interests, social environment or norms, and religious beliefs (“Strategic Leadership”, n.d.). Leaders and managers in the company should set guidelines to ensure employees are aware and have a better chance to solve and make ethical decisions. Employees are also responsible for understanding their ethical obligations in order to maintain a positive work environment. The purpose of this case study is to identify the dilemma and analyze different decisions to find ways on how a person should act ethically when left with an ethical dilemma.