Understanding Goleman's Emotional Intelligence Framework

964 Words2 Pages

Goleman (1998) explained various emotional intelligence skills and how each of these skills influences work. His emotional intelligence framework offshoot into five: self-awareness, self-regulation, motivation, empathy and social skills. These five skills facilitate individuals to boost their own as well as their disciples’ accomplishments. Figure 1 Emotional Intelligence Skills Table 2 Emotional intelligence skills and Hallmarks EI Skill Hallmarks Self-awareness Knowing one’s strengths, weaknesses, drives, values and impact on others. • Self-confidence • Realistic self-assessment • Self-depreciating sense of humour • Thirst for constructive criticism Self-regulation Controlling or redirecting disruptive impulses and moods. • Trustworthiness …show more content…

Literature is also available which is sceptical about the significance of emotional intelligence. Becker (2003) questions the approach of treating emotional intelligence as an individual trait. Locke (2005) argues that the capacity to explore successfully as well as to adjust with particular emotional responses is an acquired behaviour and not a trait. In spite, emotional intelligence is being studied by psychologists for decenniums; the abstraction is still in its infancy which requires lots of clarity and insights. This ignited the initiative to undertake a study in this regard. The paper opens with review of literature related to the study and proceeds with research framework. Then it presents research methodology along with results. The paper consummate with discussions, conclusions and limitation. RESEARCH METHODOLOGY In order to carry out this study a descriptive research design is adopted. The various steps involved in the descriptive research are congregation of data that designate events and then categorizes, tabularizes, illustrates, and defines the data collection (Glass & Hopkins, 1984). The present study focused on the emotional intelligence among the Master of Business Administration students in …show more content…

In order to collect the data a standardized questionnaire was distributed. The instrument distributed among the students is known as “Emotional Competence Framework” Goleman (1998) remodelled Mayer and Salovey (1997) model into an analogous form. Since emotional intelligence is the ability to identify one’s own feelings as well as the feelings of others, capacity to motivate oneself and others and the management of emotions in relationships, it is one of the best tools to analyse the degree of skills required for each job. To measure emotional intelligence, Emotional intelligence questionnaire framed on the basis of “The emotional competency inventory” was administered. The questionnaire is based on a 5 point Likert-scale. The instrument consists of 50 items, which are divided into5 individual subscales

Open Document