Awareness And Leadership: The Impact Of Emotional Intelligence

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Emotional intelligence is the ability to comprehend and direct the effect that individuals’ emotions have on each other (Giltinane, 2013). Linda recognizes that keeping staff motivated and inspired requires her high emotional intelligence. She is able to gauge individual reactions to news, both good and bad, and understands that when a concern is brought to her attention, immediate reaction is not always the best course of action as a leader. When able, she allows herself time to review the situation from several perspectives and gain insight from others involved. Giltinane (2013) found that “emotionally intelligent leaders will not rush to fix, cure or control the responses of staff to change, but are empathetic to their concerns” (p. 36). …show more content…

She understands that listening openly and without judgment gains the respect of staff and makes them more apt to listen when she shares her thoughts and opinions regarding conflict situations. She also recognizes that she remains genuine, true to herself and self-aware through the task of dealing with negative or conflict situations, which aligns with what Avolio and Gardner (2005) describes as being an authentic leader through self-awareness and self-regulation. Avolio and Gardner (2005) explain that an authentic leader is continually assessing and appraising their talents, strengths, values, beliefs and culture. This is especially important when dealing with negative situations as own has to be self-aware to remain neutral and open during discussion to continue to make the best decisions for the organization as …show more content…

10) and recognizes that countries, cultures, sectors and leadership abilities all impact the effectiveness of various leadership styles and theories. Linda spoke about the constant evolution of the health care sector and the need to continually be watching the news, connecting with the LHIN (Local Health Integrated Network), meeting with other executive directors of health centers and remaining involved in the ongoing changes and challenges faced in the health care environment. Another important factor in guiding Linda through her leadership development was a strong mentor. Linda became emotional when discussing the powerful mentor early in her life. She describes her mentor having a hard job with many demands and challenges, but always remaining positive, inspiring, real and maintaining her integrity. Mentorship can be a positive experience for all parties involved. Vamos (2014) recognizes that mentorship can have a positive impact on an organization. It is beneficial for the employer in that it helps to influence organizational culture, encourages engagement and helps in closing generational gaps. Continuous leadership development and evolution is critical to ensuring positive outcomes for an individual and an

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