Emergency Medical Technician

836 Words2 Pages

Appling best practices should be the addendum within all organization. As problems arise within an organization it is up to the organization at that time to update, seize the opportunity, improve quality, and challenge conflicts. However, the hospital in question is the District hospital where W. G. Lester is the Chief Executive Officer. The hospital is experiencing a vast of problems. For example, staffing, complaints, conflicts, not offering training programs, revenue, staff not meet patient satisfaction, admission and visits decreasing. Also, within the paper decreasing admission, problem-solving is discussed, control mechanism and training for the Emergency Medical Technician (EMT) is discussed. The overall goal for the hospital is adopting …show more content…

However, the goal is to reclaim the organization as competitive and thriving to improve quality. The organization need to convey to the community that they are in the process of providing results, utilizing active listening, and providing a solution is imminent. Regarding Lester, to solve a problem within an organization it starts with restructuring the fundamentals of the programs that are not progressing. In chapter six the problem-solving methodology explains the importance of effective managerial performance, able to communicate, not being biases, have the knowledge, ask the question why, identify the problem, know that everyone interest is important, and finding the vital step missing that connects the organization to the people. Also, HSO’s are design to network with the community, in Lester case what is important is increasing coverage, monitoring access, educate staff, use coordination of care, taking accountable for complaints, serving the public efficiently, and offer resources. The organization purpose is to succeed the community health care needs by offering comprehensive quality and integrated health …show more content…

Also, if the customer is not satisfied then revenue will decrease. HSO’s are the paradigm of providing quality health care services which include cost-effectiveness, organizational planning, productivity and setting specified standards. Consequently, to improve stimulating initiative, and competitiveness will give the hospital the edge that is needed to continue to move

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