Effective Communication In Health And Social Care

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Introduction In this essay I am going to be explaining about effective communication and how important aspect it is in health and social care setting. NHS has been getting a lot of complains regarding of patience being misunderstood, which could result to misdiagnosed, non-complaints to treatments and mistrust of medical and social services. In 2011/2012 a report has shown the biggest overhaul to the NHS in over 60 years. After that a new law had been put to place (health and social care act 2012). It also shows using effective communication; it would clear-out the barriers between the professionals and service users. Hugman (2009, p.15) describes effective communication as “a reciprocal, interactive process in which sender and recipient

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