The primary focus in health care is to improve patients’ health status and quality of life. Many times nurses assist in treating or managing all the apparent medical conditions of the patients, but they fail to tackle the underlying causes of the disease due to inadequate patient-nurse communication. Continuing with this idea, Patak et al. (2009) proposed a call to action for nursing administrators to position patient-provider communication as a patient safety-care quality priority within the healthcare organization and incorporate bedside practices that achieve effective patient communication, especially with those most vulnerable to impair communication. Effective patient-provider communication is an essential component of patient care, and for communication to be effective the information must be completed, accurate, timely, unambiguous, and understood by the patient (Patak et al., 2009).
6 McCaffrey, R.G., Hayes, R., Stuart, W., Cassell, A., Farrell, C. & Miller-Reyes C. 2010. A Program to Improve Communication and Collaboration Between Nurses and Medical Residents. The Journal of Continuing Education in Nursing · Vol 41, No 4. Retrieve from: http://content2.learntoday.info/ Patak, L., Wilson-Stronks, A., Costello, J., Keleinpell, R. M., Henneman, E. A., Pearson, C. & Happ, M. B. (2009).
Communication in the nursing practice and in healthcare is important because when talking with patients, their families, and staff, the nurse and the nursing student needs to be able to efficiently express the information that they want the other person to understand. “Verbal communication is a primary way of transmitting vital information concerning patient issues in hospital settings” (Raica, 2009, para. 1). When proper communication skills are lacking in nursing practice, the chances of errors and risks to the patient’s safety increases. One crucial aspect of communication that affects the patient care outcome is how the nurse and the nursing student interacts and communicates with the physicians and other staff members.
Nola Pender, a nursing theorist and educator, has developed the Health Promotion Model (HPM). The three main parts of the HPM ar... ... middle of paper ... ...d=2320&accno=2009977443 Piper, S. (2008). Promoting health. Emergency Nurse, 16(8), 12-14. Potter, P. A., & Perry, A. G. (2005).
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Additionally, other concepts of verbal communication skills such as questioning and probing, paraphrasing and understanding are used when talking to patients. Questioning and probing is where various types of questions and statements... ... middle of paper ... ...Apler, J. P. (2006). Professional nurse communications skills sets in health care team interactions. Journal of Professional Nursing , 22 (2), 180-189. Boyler, D. &.
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