Denver Airport Failure

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1Abstract The purpose of this study is to analyse the reasons for the failures of the project Denver International Airport automated baggage system. Every project is to make it work and be effective within three requirements, like cost, quality and time. DIA was the most popular example of project failure the years 1994-95. Through analysis of the project many failure factors were identified such as design, testing, project controls and nature of project. With the help of this paper to learn the causes of failure of this project and recommendation was made on how the project should have been success. 2Introduction The DIA is the largest airport in the last 20 year in the United States. The baggage system designed by BAE Automated System and billions of US dollars invested within a time of ten years to make the system work. The estimated cost was $750 million to $2 billion over budget(Peak &Zetlin,1996). In November 1989 during the manufacturing period starting, 110 million yards of earth was removed. The opening date scheduled to be on October 1993 but it was opened by 16 months late on February 1995. …show more content…

DIA had plans to route traveller's bags to and from aircraft without passenger intervention. It ran over cost, with final cost and completion was delayed 16 months. The problem was that the system did not work as planned (Dalal &Chhillar,2012). The system itself was not an insignificant undertaking with 4,000 vehicles, 5.5miles of transports and 22miles of track. The system failed in many reasons, the carts were unable to cope with sharp corners in the track and loading bags directly from the aircraft failed (Swartz,1996). Number of technologies were untested that were used in

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