Cross-Cultural Communication In Nursing Case Study

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Communication is a two-way process of reaching a mutual understanding between the participants through the exchange of information, news, ideas, and feelings while creating and sharing meaning. Cross-cultural communication aims at sharing information across different cultures and social groups. However, people from different religious, social, ethnic, and educational backgrounds may encounter problems communicating due to language barrier or lack of understanding the cultural differences. In the spirit catches you and you fall down (Fadiman, 1997), cross-cultural communication was lacking, and it was the primary barrier to Lia’s medical treatment and care. The case of Lia reveals the dangers of a lack of cross-cultural communication in the …show more content…

It includes skill, knowledge, and elements of awareness. A nurse should pay attention to cultural differences because it can lead to poor use of health services, lack of cooperation, and patient alienation and mistrust.
The nursing profession environment is stressful; Therefore, nurses need to have a clear understanding of adverse cultural backgrounds of their patients. Moreover, this will influence the efficiency in establishing rapport with patients and to accurately assess, develop and implement nursing interventions designed to meet patient’s needs.

Nurses should be sensitive to differences in experiences and responses that result from heritage, sexual orientation, ethnicity, socioeconomic situations, and cultural background. This combined with an understanding of culture and context can link communities and societies. Nurses can overcome cultural differences as they relate to the patients by learning a few words of the patient’s language. Also nurses willing to learn about a patient’s culture and to accommodate their care to adapt to cultural needs gain trust from the patients. Nurses can also use the universal language of kindness and right treatment like giving smiles and through body

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