Company Q Case

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Company Q is a small grocery store located in a major metropolitan area. Due to higher crime rates in some areas of town they were forced to close two of their stores. On the other hand they increased the health food section of their current stores after numerous requests from their customers. When approached by the areas food banks they were asked to donate day-old products however Company Q declined stating possible issues that could arise from its employees stealing the food instead of donating it. Does this decision to throw out day-old food instead of donating it keep the grocery store from being socially responsible? The short answer to this question is yes. The reason being is that there are many policies and procedures that can …show more content…

I believe this is the most important way a grocery store can show its community that they are involved to help create a better environment for everyone that lives within the community whether they shop there or not. Company Q however does not feel that this is possibly due to the concerns that its employees would take advantage of this service and instead of donating the food, steal it for themselves. There are a few avenues that the grocery store can take to ensure that the loss is at a minimal including monitoring devices, polices in the employee handbook or a rewards program. Monitoring devices are going to bring a financial burden upon the store itself so it may not be the first option to look at. Policies should be the first line of defense to educate your employees about what is expected from them and what the consequences for not following these expectations will be. This in itself should be a deterrent to your employees as long as management follows the policies themselves. Another option would be to place a rewards program allowing the employees to earn certain benefits, whether it be special parking, monetary, or a point based system that would go towards another gift type. This could encourage employees to not only follow the policies of the store but possibly go above and beyond whether they are genuinely wanting to participate in the program or want to earn rewards. …show more content…

Although some might not see this as social responsibility it is a matter that people in the community consider to be pertinent. More and more grocery stores have been expanding their organic sections along with carrying such items as “cage free” eggs, “grass fed” beef or “dairy free” products. Although there are specialty stores that carry mainly these types of items, most shoppers would be happy to do one stop shopping instead of multiple stops. Almost seven in ten consumers use some type of organic product, a trend that has been moving steadily upward over the past 9 years. In the U.S., organic product sales reached over $35B in 2013 with organic foods and beverages representing 92% of those sales. In fact, organic food accounts for almost 5% of all U.S. food sales. And while the recession had an impact on organic food and beverage use, it is now rebounding after a post-recession flattening and all indications point to further future growth. also shows a level of environmental awareness that more customers are becoming concerned with including the housing or slaughter of animals, having meat free products and organically grown vegetables that have not been sprayed with pesticide or genetically altered. Whether that consumer is a vegetarian or just is lactose intolerant having these items readily available expands your consumer reach as well as continues Company Qs

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