By utilizing their strengths, and capitalizing on trends, as well as periodically evaluating weaknesses and threats, this little coffee joint has become America’s most enjoyable place to get coffee. Like many other organizations, executives at Starbucks realized the importance of planning. Planning involves making sound business decisions and goals for the company, specific divisions, a store, and for individuals (Bateman-Snell, 2004, p. 108). Starbucks’ executives have defined their business with the mission statement to “establish Starbucks as the premier purveyor of the finest coffee in the world while maintaining our uncompromising principles while we grow” (Starbucks mission statement). Executives have found various ways of increasing their market by examining alternative paths to conduct their business.
Starbucks always trying to satisfy its customers through upholds diversity and promises the highest standards for its products. In between, it also serve the community and the environment. Also, Starbucks remain to be profitable although there is slightly slow growth .Starbucks is also being one of the fastest growing companies in the country. However, Starbucks’ coffees price which emphasize high quality coffee beans sells much expensive than other market competitor product. This situation indirectly way creates the opportunity for rivals.
Thereby, when you buy a cup of coffee at Starbucks, you buy an experience. The somewhat quiet, not-so-rushed atmosphere along with dimmed ambience and friendly staff found at Starbucks’ stores add a feel-good factor to your purchase. As a result, people are willing to pay a premium for coffee at Starbucks even if McDonald’s were running a promotion offering free coffee. The premium prices translate to superior margins for its investors. Quality with difference The key to its success lies not only in the quality of its products but also the ability to differentiate itself from the competition.
Price strategy are methods that companies use to price their products or service (Suttle, n.d., para. 1). One method that Starbucks cold benefit from is competitive-based pricing. Due to the popularity and demand for coffee and coffee shops there are many different competitors in the market. Starbucks might need to adjust its prices based on their competitor’s price and demand.
Starbucks coffee has price elasticity, but not to the point in which the demand will be significantly affected by small changes in the price. Since Starbucks is a dominant player in the competitive coffee market, it has significant pricing power as it has acquired a relatively loyal crowd of customers over the past years. Starbucks was designed as a place where people could meet that was between home and work, which is a social strategy secured with the sale of an addictive product, giving it pricing power. Therefore, Starbucks does have control over the prices they are able to charge for their product, which is relatively higher than most other coffee sellers such as Tim Horton 's and McDonald 's. The reason that Starbucks is able to charge higher prices for coffee is that they have differentiated their product from all others by not only offering premium coffee, but also providing a complete coffee experience.
The Rise and Success of Starbucks Millions of Americans these days depend on the glorious caffeine rich nectar provided to them daily by the local Starbucks chain store. With its humble roots firmly planted in Seattle, Washington, this little coffee shop has turned from a novel idea, into a veritable necessity for Americans on the go. The amazing success of Starbucks can be attributed, in part, to operational planning. Starbucks has become a well-known company for selling the highest quality coffee beans and best tasting coffee products. It was one of the first companies to realize that the real money to be made was in beverage retailing, not just coffee beans.
Recommendation: Strategic Issue: Starbucks strategies have successfully made them one of the biggest names in the coffee market globally. Starbucks has been able to survive the high competitive market and to differentiate themselves from other coffee shops by producing high quality coffee. Also, Starbucks successfully create a huge numbers of loyal customers worldwide by providing great services and high quality products. Starbucks was able to survive 2008 financial crisis successfully. In 2008, Starbucks net income was -53% that means Starbucks was losing so much many yet, 2009 Starbucks was able to not only stop their losses but also to gain a profit of 24%.
It’s not unusual to see people coming to Starbucks to chat, meet up or even work” (Starbucks). In addition to coffee Starbucks locations keep a customer base by offering free Wi-Fi, music, and partnerships with Barnes and Nobles throughout the country. Starbucks is aware that competition is gaining ground since many fast-food chains have upgraded their coffee menus trying to mimic their style. Also coffee-houses/shops are opening who have adopted the idea of community and become just as popular and profitable. The company realized it reached a plateau and needed to develop new marketing and strategies to be competitive, retain, and gain customers.
Starbucks believe that they can elevate their customers, partners, suppliers and neighbours to create positive change. They call their corporate offices “a support centre” for some reasons. They try to make everything they do there to support their retail store partners and make an impact on the communities they serve. They have a research and development team of over 200 people which are responsible for the science behind their great products. They are the innovators of delicious beverages and brewing equipments.
Establish Starbucks as the most recognized and respected brand in the world 2. Achieve rapid growth through national and global retail store expansion opportunities – target 25,000 to 30,000 stores worldwide by 2013 3. Increase revenue through innovation of new products, and consistent delivery of the Starbucks experience 4. Increase U.S. and global market share – Target >7 percent U.S. and >1 percent worldwide 5. Secure a reliable supply of high-quality coffee beans, at stable prices, through environmentally and socially responsible means 6.