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The definition of servant leadership
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Abstract
Servant leadership may appear to be a contradiction. How can one lead when one is serving the followers? Through the servant leadership model, a servant leader puts the needs of those they lead first, and serves them. The servant leader uses characteristics that help establish a quality relationship with those they lead and through that relationship is able to support and build employee morale and increase job performance by those they lead. Especially in the field of emergency services, servant leadership is a leadership approach that benefits the followers, leader, and the community they serve. Employees have higher morale and job performance, which benefits the employees themselves, the leader, and the community they serve.
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Greenleaf in 1970. Greenleaf had worked in his professional life in management and development, but upon retirement, he started researching the idea that those that serve are really leading. Northouse (2017) describes servant leadership as when, “servant leaders place the good of followers over their own self-interest and emphasize follower development” (p. 226). Although placing the good of followers is a foundational aspect of servant leadership, and is often the primary focus when reviewing this leadership model, servant leadership is also about serving those you serve, including customers, or in the field of emergency services, the community one serves. The servant leadership model includes ten characteristics for leaders to use to implement this approach. These characteristics are; listening, empathy, healing, awareness, persuasion, conceptualization, foresight, stewardship, commitment to the growth of people, and building community. The emergency services field (law enforcement, firefighting, and emergency medical services) is a field that is focused on serving others, and is a field that benefits greatly from the use of the servant leadership approach. Servant leadership is able to positively impact the emergency services workplace by improving and/or supporting high employee morale and increases overall job …show more content…
In the emergency services field, high job performance is of utmost importance. When lives of both personnel and the public are at stake, it is essential that job performance be as high as possible. One of the reasons that job performance increases under servant leadership is that a servant leader focuses on followers reaching their goals and potential. For a leader to be aware of their followers goals and their potential, again, they need to establish a relationship of trust, as previously discussed. Through this relationship, leaders become aware of followers professional and personal goals, and are then able to assist them with achieving those goals. In the research brief by the Illinois Parks and Recreation Association, it is stated that “this style of leadership inspires the leader’s staff to be more motivated and proactive in their daily activities.” Under servant leadership, employees are more engaged in the work they are tasked to do, and work to reach their goals, therefore impact the effectiveness of the entire
What is a servant leader? A servant leader is a individual that wants to serve first and is selfless. “The servant-leader is servant first. It begins with the natural feeling that one wants to serve, to serve first.” (Keith) A servant leader can be anyone in a group setting from a work place, education, religion and cultures. Jesus was a servant leader. He was selfless he died on the cross for our sins. He was selfless and while here on earth was always helping people and teaching the way of the lord.
Servant leadership, as defined by Kretiner and Kinkicki (2015, p.486), is putting the needs of others, including employees, customers, and community ahead of one’s own needs. This management style requires selflessness and humility from management so the organization can focus on serving key stakeholders. There are ten characteristics of a servant-leader as identified in the text
Servant leadership is a designation coined by Robert Greenleaf in 1970 in an essay entitled The Servant as Leader. In this essay, he describes the servant leader and a servant first contrary to one who is a leader first. The difference is the servant chooses to put others needs before his own while the leader first may later become a servant from the promptings of a sense of right and wrong or simply because they are coerced in that direction (Greenleaf, 1991).
Servant leadership is a philosophy and set of practices that augments the lives of individuals, builds better organizations, and creates a more just and caring world, they put the team first, and themselves second (MindTools, 2015). Servant leaders are able to demonstrate their traits through interaction with followers and other leaders within the organization. The characteristics of servant leaders include their commitment to the growth of people, stewardship, and building community, and provide leaders with the opportunity to experience change and to invite followers to change (Savage-Austin & Honeycutt 2011). Servant leadership encourages leaders and followers to ‘raise one another to higher levels of motivation and morality’, and set their leadership focus: follower’s first, organizations second, their own needs last (Sendjaya, Sarros, & Santora, 2008). The servant leader focuses on the needs of others to include team members.
The importance of servant leadership should not be underestimated and it can be simplified and embodied in one timeless phrase: Do unto others as you would have them do unto you. When applied to leadership the result can be phenomenal. Those who wish to serve do so with their hearts, it is not forced nor is it with resentment. The servant leader serves out of acceptance and ownership of their ability and duty.
Servant leadership is a fundamental skill that is of great importance in today’s health care system. Health care workers who follow effective leadership that promotes teamwork are provided with the opportunity to effectively conquer challenges during stressful situations. In order for an individual to posses the skills needed to carry out servant leadership, they must first have authority over the people they are leading. It is a complex task to gain authority; I believe that an important way to obtain authority is to show love to others. The book, The Servant by James C. Hunter describes love not as a feeling, but rather as a behavior or action towards people. As a leader, one might have good intentions, but without following through with the intended action, the leader loses their authority. The act of love requires having good intentions followed by acting out those intentions. I believe the three most important aspects of love and servant leadership, which are
Primary service is the key. Many view this as a contradiction because the leader is leading and serving. How can a person do both? Good servant leaders are good listeners. The communication between the leader and the follower being served allows the leader to listen to the follower first, in order to understand what the other person has to say and to understand their needs. These leaders practice empathy as well. Understanding what the follower is facing or feeling is comforting to the follower because it validates their importance to another person. The ability to heal a person through care and the concern for a person’s well being is another quality of a servant leader. These are only a few of the characteristics that generate a strong servant leader. Mother Teresa said, “The miracle is not that we do this work, but that we are happy to do it.” Her words describe exactly what servant leaders do. Servant leaders serve others willingly because they find joy and pleasure in doing so. The outcome of serving others in this manner is growth and social impacts for a greater good. When there is an improvement in self-actualization, followers improve in their goal reaching or task completion by understanding their full potential to do
Servant leadership is becoming a more “sought-after” concept in today’s society, but what exactly is servant leadership? Does it mean different things to different people? Although the three books, The Servant as Leader, The Servant, and Lead Like Jesus, all center around servant leadership, each author takes a different perspective on the meaning of being a servant leader. Robert Greenleaf addresses leadership from a straight-forward stance; saying that a good leader must be a servant-first by finding the will within themselves to put the needs of their group before their own. James Hunter discusses servant leadership through a story involving everyday people that the reader can relate to. He uses Jesus as a guide to explain how to initiate character development that will, in turn, fashion servant leadership. Ken Blanchard and Phil Hodges offer a new perspective on servant leadership by bringing Jesus into the picture on an even deeper level than Hunter. They explain that by knowing Jesus Christ and developing an intimate personal
3). Through the service of others, servants as leaders create positive changes in the lives of others that lead those served to act more autonomously (Block, Blanchard, Wheatley & Autry, 2006). The goal of a service leader is to help others achieve their highest level of functioning. Those served are then motivated to become service leaders as well (Block, Blanchard, Wheatley & Autry, 2006). Thus, servant leadership focuses on commitment to helping the individual served grow in their abilities. In turn this gives the served individual confidence in their work and personal abilities which then transforms into a desire to help others do the
Leading by example is the main idea. Servant leaders do not want to be in the first line and they prefer to guide their employees from a distance. They distinguish because of their personality, their behavior and their values. The only disadvantage is that in a competitive financial environment it is difficult from them to be recognized.
Servant leadership consists of leaders helping their followers become leaders themselves. The use personal skills such as empathy, compassion and listening to help their followers succeed. It is not necessarily the most popular form of leadership but, it has been proven successful b those leaders who implement it in their work practices. Servant leaders typically have a strong bond with their team. They are the base and the foundation of their teams.
Servant leadership was a term that was first used by Keifner Greenleaf(1970) in his first essay, The Servant as Leader (as cited by Crippen, C., 2005). Greenleaf based his essay on his belief that a servant leader is a servant first, and explained that it would begin with the natural urge to serve and then the leader would make a conscious choice to become a leader, in doing so he makes the choice to ensure that others needs are met first (2005 ). As a servant leader develops he should always keep aware of those who he serves and strive to ensure that they are becoming healthier, wiser, freer, have an increase in autonomous, and are become more like servants themselves (2005). Leaders and organizations can use the principles of servant leadership to frame decisions, and service that include focus on the community, care of others and quality services (Waterman, R., 2011). Watermen states that working to higher purpose increases standards, integrity and should lead the followers through supports, shared visions and bring followers together in toward a common purpose to provide service to others.
Before reading about characteristics of servant leadership, I tried thinking about what I already knew about this type of leadership. Some of the thoughts I had were: leaders put others before themselves and leaders go beyond their responsibilities to help others. When I read Chapter 7 from The Special Education Teacher as a Servant Leader, I found that I was correct but did not have the full answer.
Many leadership styles exist. The determining factor if a leadership style is effective or not is often how it is carried out and if it is appeasing to those, the leader is attempting to lead. One of the leadership styles that has become popular is Servant leadership. Although Greenleaf developed servant leadership more than thirty-five years ago and he identified ten characteristics that pertain to servant leadership. (book p. 56) Servant leadership has been successful in various industries and its popularity continues to increase.
Servant Leadership means to serve others and to lead. It puts everyone else first teaching to put others before yourself, with this leading qualities emerge. Just being or having leadership qualities doesn’t always work. Most leadership models show possessive towards the better for themselves, some work out while others don’t, mostly I think because the unwillingness to see others before yourself is a hard concept for some to understand and use. You can be a great leader but if you don’t understand servant qualities or serve for the benefit of others your probley not much liked. Most I don’t think know what Servant Leadership is or means, I didn’t until this course opened it up to me.