Leadership In Servant Leadership

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Servant Leadership Servant leadership consists of leaders helping their followers become leaders themselves. The use personal skills such as empathy, compassion and listening to help their followers succeed. It is not necessarily the most popular form of leadership but, it has been proven successful b those leaders who implement it in their work practices. Servant leaders typically have a strong bond with their team. They are the base and the foundation of their teams. Servant leadership can be thought of as an inverted triangle where the leader is supporting the organization at the point. As a result of this leadership style, leaders are more in tune with their teams. They have more insight on their team and the inner workings of their organizations.…show more content…
The interactive process between leaders and followers involves utilizing listening and communication skills (Northouse,2013). Leaders in servant leadership listen first and use empathy to better understand their followers. Empathy is the ability to better understand an individual by placing yourself in their shoes. Having this ability allows the follower to feel validated and worthy (Northouse, 2013). by finding solutions to personal problems a follower may have, is offering support. Awareness, or emotional intelligence, is another trait a servant leader possesses. Leaders must be aware of how their actions affect their followers. This can be how they dress or their correspondence in an email Northouse, 2013). Persuasion is a servant leadership quality. Persuasion involves coaxing without forceful coercion (Northouse, 2013). Conceptualization is a visualization process that helps the leader prepare for complex organizational problems. This is a concept leader take on. Taking on responsibility as a leader is called stewardship. Servant leaders must have foresight, looking toward the future in order predict the future of their…show more content…
Sinek tells us about owner of a manufacturing company, Bob Chapman. His company was hit by the 2008 recession, losing more than 30% of their purchase orders in one night. They were ten million dollars in debt. Chapman stayed true to the model of servant leadership, he refused to lay off any of his workers. Instead, Chapman announced that he would not be cutting jobs, Bob announced that he would rather everyone suffer a little, than to have one person suffer a lot; and inducted a furlough program. All employees of the organization, CEO to floor workers were required to take a four-week unpaid vacation. Chapman trusted that the servant leadership style would work and maximized his benefits. The employees maximized their benefits and turned the organization around (PSU, 2014). They recovered more than double of their lost revenue (PSU, 2014). Servant leadership is a perplexing theory. It takes on radical ideas like a lifetime employment policy, or employee-wide furlough, to illustrate how putting the leader at the service of their employees can result in efficient leadership. “When individuals engage in servant leadership, it is likely to improve outcomes at the individual, organizational, and societal levels (PSU, 2014)". The servant leadership actions of Charlie Kim and Bob Chapman depict how the proper use of servant leadership creates trust, and inspires productivity; benefiting their organization, their employees, and
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