Case Analysis Of Coles

1657 Words4 Pages

1. Situation Analysis

Australia’s grocery giants go head-to-head before a panel of industry judges to determine which supermarket is winning the marketing war. Coles, is one of the giants in Australian supermarkets industry, which always compete price of products with its main competitor, Woolworth. In 2012, the market of supermarket had grown compare to 2011, while customers go to supermarket two to three time a week in average (Kruger, 2012). Coles and Woolworths hold 56% of the Australian grocery market. The concentration of competition has made the rivalry palpable. Meanwhile, Coles aims to continue a price war it kicked off in 2011, recently Coles is confirmed that it is continually close the gap with Woolworths. Other than the supermarket business, Coles also operates liquor, online, fuel and convenience store. In 2012, the food and liquor market shares in price of Coles and Woolworth are 30% and 42% relatively. Compared to 2011, Coles has an increased in sales growth and business growth in most of their business line in 2012. Richard Goyder, Chief executive of Coles, said Coles will continue to have a very strong focus on delivering value for its customers and persistently put effort on price, as long as the company can get more customers, and sell more product, get efficiencies in business and also through the supply chain (Courtney, 2013).

1.1 SWOT

Strengths Opportunities
• Domestic market
• Loyalty: Flybys
• Physical location
• Pricing power
• Ambassadors and sponsorship
• Exclusive products • Adding new services
• Prospect of supermarket is favorable
• Increasing globalization of food production and retail markets
• Income level at a constant increase
Weaknesses Threats
• Weak cost structure (high cost)
• E - commer...

... middle of paper ...

...r Devondale would feel pleased and happy for this deal since it enables them to supply more dairy products (Coles’ home brand and Devondale). This has the potential to lift the returns for farmers by maybe two or three cents per liter and reduce the volatility of farm gate prices.

In conclusion, Coles has to stop using coercive power on the suppliers and stop unethical or illegal activities, which contribute to build trust with its suppliers and beneficial for their long-term business. At the same time, it can increase the price of its home brand milk, by using strategic methods to attract more customers. Other than the fair trade label, Coles could state that they would donate 10 cents to charity if a customers purchase their home brand milk to boost their purchase pattern, as well as a good opportunity to develop its reputation.

More about Case Analysis Of Coles

Open Document