Business communication is abound in today's society. The ability to communicate has always had its advantages, with its rich history, and traditions, modern business communication is valued as a modern day concept. Business executives rate the ability of business communication skills as among the personal factors necessary in gaining a job. As stated by Hynes (2005)” effective business communication is the key to planning, leading, organizing, and controlling the resources of the organizations to achieve objectives” (Conrad & Newberry, 2011, p112). This essay will examine what business communication skills is needed for the process of graduating in Westminster Business School, while giving recommendations in studying different modules of choice in order to increase and develop career opportunities.
What is communication?
Communication is the act of transferring information from one place to another (Means, 2009).There are various categories of communication and more than one may occur at any time. Communication is sent by a sender through a communication channel to a receiver. The sender interprets the message into a form that is appropriate to the communication channel, and the receiver then decodes the message to understand its meaning and importance. Misunderstanding can occur at any stage of the communication process. To make communication effective minimising potential barriers to communication at each stage in the communication process is vital. This can be seen on ‘Effective Business Communication’ (Murphy et al, figure 1.3, p14).
Figure 1, Mindtools, The Communication Process, n.d
General communication skills
The main communication skills are verbal and non-verbal communication (Gallagher...
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Figure 1: Mindtools ( n.d) How Good Are Your Communication Skills?. [online image] available from: http://www.mindtools.com/pages/article/newCS_99.htm [accessed 15 February 2014]
Figure 2: Belludi N, (2008). Rule of Personal Communication, [online image] available from: http://www.rightattitudes.com/2008/10/04/7-38-55-rule-personal-communication/ [accessed 15 February 2014]
Wright et al. (2012) suggest that communication is a process that involves a sender, a receiver, a message and a channel. The sender and the receiver of the communication may be the professionals and the channels of communication may be through hand over’s, emails, phones calls, verbal discussion and other relevant communication channel
Communication is the process of conveying information to each another using words, actions, or by writing the information down to be read by another person. Communication is something that most people do at some point each day, and is an important part of life especially in a working environment. “The concept of communication is an essential part of every profession, and it is required to foster and maintain healthy relationships”( Jasmine, 2009, para. 1).
Zhao, Jensen J., and Melody W. Alexander. "The Impact Of Business Communication Education On Students' Short- And Long-Term Performances." Business Communication Quarterly 67.1 (2004): 24-40. Business Source Complete. Web. 5 Apr. 2014.
As a manager, you can be responsible for not only managing a business and its employees but also hiring those employees, leading them, planning and organizing various things, as well as the overall responsibility of making sure what needs to be done- gets done. It is obvious that while completing these duties, communication plays a huge role in the management field. Rather a manager is conducting a staff meeting, speaking with a customer, or discussing business ideas with executives, it is vital their communication skills are top notch.
Communication is the top quality that employers look for. Effective business communication starts by asking the right questions to understand the customer’s needs and wants to be able to recommend a product or service customized to the customer. One good tip would be to speak, pause, and listen. Communicate what you need and then pause to let the recipient process and respond to the information. With an average of 1800 messages being sent by workers through memos, telephone, email, faxes, and face to face, it is important to listen and pay attention to the recipient and send your information clearly. All in all, to be effective in business communication you need to be clear, brief, focused, and comm...
Effective business communication is central to the success of an individual’s career and consequently to that of the overall business entity. It would be imaginable therefore that there is some form of correlation between effective communication skills and such success. To put this into context, University of Kent (2011) has placed Verbal Communication at the top of the ten skills that employers most commonly look for. On the same note, anything that hinders effective communication is bound to have a negative effect not only on the specific message delivery, but also on the overall success of a career. In this paper, some of the barriers to effective business communication are discussed, with a few examples of how they affect the process.
Communication skills is importance in our lives especially in business and education fields. Communication can be defined as the process of sharing information, thoughts and feelings between people through speaking, writing or body language. While effective communication extends the concept to require that transmitted content is received and understood by someone in the way it was intended. (brown, 2015) To understand better about the importance of communication, we must first know the components of effective communication. The first component of effective communication begins with encoding which is the act of transmitting a message in a clear, direct way that allows the receiver to correctly decode your message. After transmitting the messages, there will be another processes which is called as decoding. It is done by the receiver which they have to ensure that the messages is properly being heard and understood. The key to properly encoding a message is knowing your
Communication is the sharing of information between two or more persons or groups to reach a common understanding. In the communication, the information or ideas conveyed must be understood. Effective communication allows participants to properly exchange ideas. Communication is the two way process of exchanging information. Communication can be done through oral, verbal and written communication. Information is transmitted as words, tone of voice, and gestures and postures. Information can be shared face to face or by telephone, fax, e-mail, text messaging, videoconferencing, electronic-portfolios, chat, memos, letters, reports, etc. The number and types of methods increase as information technology systems become ever more involving a great deal of worldly experience and knowledge.
Communication skill is an essential tools for the successful future career of a student. In today’s competitive world, communication skills in business are the most important quality of an educated person (Communication skills world, 2013).