Body Language Required For Business Dealings

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Abstract In the past few years, there has been an increase in the demand of banks, restaurants and warehouses. This has however led to better employees to be hired to run such different type or categories of businesses and has also therefore emphasized on better body language which is essential for business dealings in order to grow or expand up to a certain level where higher profitability is achieved. Body Language Required For Business Dealings Introduction Social skill includes body language which is appropriate for business dealings. The importance of time, use of vocabulary, the way a person responds to a particular situation, his confidence are few of the things which comes under the topic which is “Body Language”. Only 7 to 11 percent of your communication is carried by the words you chose to say. Whilst the text (what you say) is clearly vital for communication to happen, what you do whilst you are saying it (your body language) can have a really dramatic effect on the message that the other person receives. Here we are talking about the difference between content and context. The words and sentence construction is content. How you say them and what you do while you say them is context. The full context is everything other than the words that can be seen and heard (experienced) by all the people involved. As we are looking at it we start to see that body language is only one part of that context. Other parts are: Where you sit/stand Who else is in the room Time of day, week, year History of previous communications The body language component can be divided roughly into three parts One The stuff you can do nothing about - your gender, race, age, height, etc Two The stuff you can, with effort, change - your dress, hair, weight, etc Three The stuff you already have that you can chose to use - gesture, eye contact, voice, etc. The most powerful of these is eye contact. Just try and get a waiters attention without making eye contact and you'll see how strong the impact of not making eye contact can be. There is no credible way of learning new body language gestures, as they always seem artificial or bolted on. The way to approach modifying your body language is to think of it as 'style' When you think of your dress, your accent, your gestures as your style, you can begin to deploy them at will.

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