• Business & Systems Analysis • Planning & Strategy • Requirements Management
• Compliance & Risk Management • Change Consulting • Stakeholder Engagement
• As-Is & To-Be Modelling • Project Management • RFQ Management
• End User Testing • Developing Concepts • Complex Data Analysis
• PRINCE2 Certified • Staff Management • Technical Writing
Lead Business Analyst for the implementation of the Booking/Billing/Health Records management system (ie. Client Management System(CMS)) for an Interprofessional Education Program at the Victoria University (VU).
Served as the Lead Business Analyst on a new ERP, a TechnologyOne Financials/ Human Resources/ Payroll system with integration to Carelink Plus , codenamed CiBiS (Corporate Integrated Business Information System) Project.
Delivered the Business Analysis behind a new CRM System Project for the VU.
Completed a full Business Process Review and Business Analysis on the Coles Myer (CML) Group insurance & Risk Management Services (Corporate Property Services); The project objective was to implement a new online Claims Management System.
Worked as BA and Lead Technical Support to Ansett E-Business IT Group, focusing o...
... middle of paper ...
...tion all required business analysis deliverables eg. Business Request Briefs, Small Assignment Briefs, Business/ Functional & Non Functional Requirements, Solution / Product Assessments, User Acceptance Testing, User Training coordination, Business Process Mapping & Re-engineering,
• Ensured on-time and quality delivery of all business and IT projects undertaken, and became the subject matter expert for the end-to-end process within defined areas.
Previous positions held:
• IT Contract Analyst - Coles Myer Ltd, 2003
• Order Processing & Administration - The Warehouse Group Pty. Ltd, 2003
• IT Business Analyst / System Tester - TATE Associates Pty Ltd, 2002
• Business Analyst / Lead Technical Support & Tester - Ansett Australia, 1999 to 2001
• Analyst/Programmer - Ansett Australia, 1994 to 1998
• Analyst / Programmer - Application Development Group, 1993 to 1994
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