Essay PreviewMore ↓
The importance of managing change in information technology (IT) environments has grown significantly in the last few years. This shift is having a major impact on mid-sized businesses, which needs to increase their focus on compliance and initiatives centered on control, security and documentation. The challenge for change management today focuses on organizational and technological maturity. Most IT shops have been busy building out their technology infrastructure while fighting fires. Today, more IT organizations are realizing the reasons why change management warrants the time and investment required to meet accountability needs.
Software Change Management (SCM) is the process of handling changes correctly and efficiently, with minimum impact while following the organization's business objectives and priorities. Correctly managing the change process is defined as; documenting the request, analyzing technical and business impacts and risks, gaining approval from stakeholders, scheduling and managing the change workflow, and reviewing the change tasks. The change management process in and of itself must also be tuned for operational efficiency assessing the types of changes that are being requested across the organization, the speed with which changes are made, or the number of changes that must be reversed.
The costs of inadequate SCM are significant; Enterprise Management Associates estimates that 70% or more of all performance and availability errors alone are due to accidental configuration errors, caused by individuals within the organization. The true cost of not managing change is the impact it has on IT service quality. Impacts include:
Inefficient and lengthy approval processing
Lack of appropriate assessment and review, resulting in change failures
Catastrophic lack of back-out plans
Uninformed and angry end users and business managers
Incomplete tracking of costs, changes, and time spent implementing changes
Investing in SCM is a necessary step for any business that relies on development in an IT environment. For the McBride Financial Services environment it is recommended that two software packages are considered to control their SCM.
IBM Rational ClearCase provides management and control of software development assets, allows integration into the Software Development Life Cycle (SDLC) at design, development, build, test and deployment phases of a projects. Productivity can be gained through version control allowing automated workspace management, branching and parallel development support, software baseline management, and build and release management.
IBM Rational ClearQuest automates and enforces the development processes during the SDLC by providing traceability from requirements to production, managing defect and requirement change tracking and integrating communications between all teams including design, development, testing, deployment and stakeholders.
How to Cite this Page
"Software Control And Maintenance." 123HelpMe.com. 17 Jun 2019
Need Writing Help?
Get feedback on grammar, clarity, concision and logic instantly.Check your paper »
- Software Maintenance and Change Control in an Organization Abstract The research done for this paper represents an attempt to describe the type and distribution of activities within software maintenance and change control. Software maintenance activities span a system's productive life and consume a major portion of the total life cycle costs of a system. However, what is actually done to systems in maintenance is sometimes a mystery to many organizations. Thus, software maintenance remains an activity that is difficult and expensive to manage.... [tags: Technology Research Software Maintenance]
1266 words (3.6 pages)
- Software Maintenance and Change Control In today's world there is very unusual to have a program developed that will not have further development after release. The requirements of the time that we live are very dynamic and there is a need for constant adaptation. A basic requirement for any new software product is to be adaptable, easy to maintain and modify.... [tags: Business Software Technology]
1642 words (4.7 pages)
- To understand the maintenance involved in software applications, one needs to understand the definition of software maintenance. Software maintenance is the performance of those activities required to keep a software system operational and responsive after it is accepted and placed into production. (Pigoski, 1997) Typically the software support and maintenance phase is the last phase of the System Development Life Cycle (SDLC). The software support and maintenance phase is practiced after an application has been tested and deployed into a production environment.... [tags: Software Programming Computer Technology]
1071 words (3.1 pages)
- Software Maintenance and Change Control Process Introduction to Software Maintenance and Change Control Process Software maintenance process is a topic that probably comes up in most organizations and is an important one to address. Once software is created there are usually changes or bugs that are found causes there to be a need for maintenance. It is important to have a process in place that helps to define how these items are handled and the path they take to completion. Using different tools to log these changes, requests, or bugs will is important to keep things organized and allows for proper tracking of these items.... [tags: Software Technology]
1896 words (5.4 pages)
- Hardware and Software Configuration and Maintenance Issue Statement Nicholls and Stewart Ltd Handbook, requires appropriate administrative, physical and technical controls be incorporated into all new applications and modified applications. Security Application Systems must have security in place that encompasses not only the software, but the routine activities that enables the computer system to function correctly. These include fixing software or hardware problems, loading and maintaining software, updates to hardware and software and maintaining a historical record of application changes.... [tags: Computer security, Security, Information security]
1232 words (3.5 pages)
- 1. Four laws for software development methodology- • Glass law- (Requirements deficiencies are the prime source of project failure) This law explains the properties which a software development system should have while development of the software. The requirements phase gather the Information which assist in next phase of software engineering (software development). Requirement phase determines all the questions start from W such as after final development where the final product will be use, what type of users use it and what features or services it should provide.... [tags: Software Engineering]
1885 words (5.4 pages)
- Software as a Service (SaaS) The idea behind using SaaS applications is to pay as you go which will only increase in terms of cost depending on the user. In addition, this model does not require of the user to use any hardware. Instead, this software model can run over an existing Internet access. The only thing the user would have to worry about is to change firewall settings to allow the SaaS application to run smoothly. As mentioned in the phase 2 live chat, a typical software application on a Microsoft disk, will need hardware to be installed.... [tags: Cloud computing, Computer software]
1363 words (3.9 pages)
- Software development process is similar to manufacturing a physical product like a car or some other electric appliance. In manufacturing the creation of a product is heavily process driven. You may have a factory where each person has a specific set of tasks they follow. A worker (or robot) may tighten a screw all day long. Then the next task in the process is performed by the next specialist. The workers (and robots) do not deter from the process or make something up "on the fly". The parts churn through the through the process, and the output is a finished product.... [tags: Software development process]
1842 words (5.3 pages)
- Fault Tolerance Application Software Introduction Today's business requirements drive the necessity for software applications that enable organizations to maintain constant and continuous availability. We are living in a 24/7 world. Brick and mortar businesses that only needed to worry about the security of their hard assets after closing for the day now have websites allowing customers to shop online at their convenience. Simply establishing a web presence is not enough to compete in the market.... [tags: Business Software]
1623 words (4.6 pages)
- Software Quality Assurance ABSTRACT High complexity, invisibility of the product and opportunity to detect the defects provided the uniqueness which will meet the challenges for the development and operation of quality assurance for software. This paper provides a brief introduction to software quality assurance and discuses about the software quality metrics and their limitations. Keywords: SQA (software Quality Assurance), software quality metrics, process metrics, product metrics INTRODUCTION Definition: Software Quality Assurance is a set of activities designed to evaluate the process by which the products are developed or manufactured.... [tags: Software Quality Metrics]
1161 words (3.3 pages)
Both IBM Rational ClearQuest, ClearCase have local, remote and Web interfaces enabling secure access to either product virtually anytime or anywhere. These products support development and work on Microsoft Windows, Linux, Unix or OS/2. Figure 1 outlines the IBM pricing of each product, including support.
IBM Rational ClearCase with 12 month SW Maintenance $4125
IBM Rational ClearQuest with 12 month SW Maintenance $1620
Installing IBM Rational ClearQuest, ClearCase SCM tools the IT department and the stakeholders will receive the following benefits:
Task orientation keeps developers focused on functionality, not files.
Requirements and defects are defined as change requests; these change requests are broken down into tasks and assigned to developers for implementation. User activities are then managed in terms of these tasks rather than in terms of changes to software artifacts.
Traceability provides the business with better visibility into IT.
In addition to defining changes in terms of tasks, This SCM solutions also enables IT departments to link these tasks with other development assets like requirements, defects, and test cases. This enables audit tracking to determine why changes were implemented and to verify that a particular release includes specific changes.
Processes can be defined in terms of recognizable events.
The SCM solutions makes it significantly easier for IT departments to define processes in terms of events like "assign task," "request peer code review," or "approve release for production" recognizable as human tasks and meaningful at the business level.
Process management and versioning and configuration management capabilities.
SCM has two spheres of concern: software configuration management and software change management. A solution that lacks pure change management capabilities is a base SCM tool and does not enable task orientation, traceability, or process automation. A solution that lacks core versioning and configuration management capabilities is just a workflow engine; end users often resist such solutions because they lack the productivity-enhancing features.
Support for multiple platforms and support for development across platforms.
Standardizing on a single solution enables asset reuse, service-oriented architecture, and cross-platform development. This becomes significantly easier for development organizations to use a single solution to standardize their development processes, collect consistent metrics, and gain real visibility into the relative health of various projects.
The benefits of standardizing on a single SCM solution are significant, and the costs of switching solutions are high, with initial implementation times ranging from a few months to a few years. Customers cannot afford to adopt SCM solutions only to outgrow them within a few years. IBM Rational SCM solutions have proven scalability in terms of number of users, number of development sites, and total size of assets managed.
In conclusion, the benefits of installing a scaleable, multi-platform SCM product will enhance development time, reduce defects and increase the control, security and documentation of all new software products developed at McBride Financial Services.
Enterprise Management Associates, Twenty Hot Markets for 2007 and the Cool Technologies That Will Make Then Real. March 2006, retrieved July 20th 2006 from http://www.enterprisemanagement.com/
IBM, ClearQuest, ClearCase, July 2006, retrieved July 20th 2006 from http://www.ibm.com/products/us/