Service Improvement And Development Of A Recovery Orientated System Of Care

Service Improvement And Development Of A Recovery Orientated System Of Care

Length: 1746 words (5 double-spaced pages)

Rating: Better Essays

Open Document

Essay Preview

Service improvement
The Recovery Philosophy is a set of 10 Quality principles to enable the person and services to work together when the choice to seek help has been taken. (Government et al 2014) These principles are measured at all levels from provider to national audit. This document followed the publication of, A framework for Action (Scotland 2009) where the 4 areas for action were identified. Also that year it was highlighted Scotland’s relationship with alcohol required changes, with findings that the average man and woman were exceeding recommended guidelines on a weekly basis (Scottish Government 2009).
Recovery is the sequence of progress where a person with addictions is central, with individual care tailored to their needs. Substance misuse is a preventable problem which, if not treated will develop and become chronic. The model of Promoting Recovery and Developing a Recovery-Orientated System of Care (Scotland 2014), highlights 6 hallmarks to emancipate the person to make changes, giving value to the person and important others, while remaining secure from danger. It is preferred that community treatment rather than hospital admissions, being achievable with continuity of care using multiple stakeholders. Early intervention supports recovery and enhances preferred outcomes, for this improved access to quality care is essential.
As of 1st April 2016 joint working went live in Scotland with the unity of health and social care being rolled out. Turnbull (2016) reports benefit to patients has already been delivered from the merged services, results being more patients remaining in the community with prodigious social care. At a local level the emergency team was integrated with social care for ten years, offering an e...


... middle of paper ...


...ce is not a by-product of alcohol but an action that is learned. With that said, there is no doubt alcohol has an effect upon inhibitions, labile emotions and control (Donnelly et. al., 2013). That said, it is well documented in research papers the results of alcohol intoxication and trauma requiring emergency department visits, with intoxication in one form or another accounting for over a quarter of emergency care (Rood et. al., 20016).
Change is a continual loop from pre-contemplation where change is not premeditated, into the contemplation stage when exploration to change behavior has begun. Cognizance in the preparation stage builds confidence and willingness to enter the action phase to achieve the goal set. The maintenance period is about supporting the viable aim, however the process can be restarted and repeated if maintenance is disrupted (DiClemente 2006).

Need Writing Help?

Get feedback on grammar, clarity, concision and logic instantly.

Check your paper »

The Importance Of A Customer Orientated, Oversight Of The New Ttc Corporate Plan

- The importance of a “customer orientated” oversight of the new TTC corporate plan is to ensure that the passengers using transit services are getting the most productive services available. In the TTC pan, the organizational development of the sections elated to the “Customer” and "People” are major part of how managers and other employees in the transit system can improve their interaction with the passenger. For instance, a non-hierarchical approach is extremely important for management and employee interaction with the customer, since the entire staff is being “empowered’ to take the initiative to resolve “local problems”” Local managers will be empowered to fix local issues....   [tags: Management, Customer service]

Better Essays
1179 words (3.4 pages)

A system for solution-orientated reporting of errors associated with the extraction of routinely collected clinical data for research and quality impr

- Abstract Background: We have used routinely collected clinical data in epidemiological and quality improvement research for over 10 years. We extract, pseudonymise and link data from heterogeneous distributed databases; inevitably encountering errors and problems. Objective: To develop a solution-orientated system of error reporting which enables appropriate corrective action. Method: Review of the 94 errors, which occurred in 2008/9. Previously we had described failures in terms of the data missing from our response files; however this provided little information about causation....   [tags: Research Analysis]

Better Essays
2513 words (7.2 pages)

A Model-Driven Architecture Approach to the Efficient Identigication of Services on Service-orientated Enterprise Architecture

- Abstract—Service-Oriented Enterprise Architecture requires the efficient development of loosely-coupled and interoperable sets of services. Existing design approaches do not always take full advantage of the value and importance of the engineering invested in existing legacy systems. This paper proposes an approach to define the key services from such legacy systems effectively. The approach focuses on defining these services based on a Model-Driven Architecture (MDA) approach supported by guidelines over a wide range of possible service types....   [tags: Business Analysis]

Better Essays
1492 words (4.3 pages)

The Development of Operating Systems Essay

- An operating system is defined by Wikipedia as: a collection of software that manages computer hardware resources and provides common services for computer programs. The most common operating system worldwide is Microsoft. On November 20th 1985 Microsoft introduced windows. Microsoft came to quickly overcome other operating systems like MAC operating systems by dominating the world's personal computer market with over 90% market share. Even though MAC had been around longer, it had been introduced in 1984....   [tags: technology, computer, phones]

Better Essays
830 words (2.4 pages)

Essay about The Reorganization of the National Health Service in the UK

- The Reorganization of the National Health Service in the UK This paper is concerned with the major changes, which have taken place in the National Health Service (NHS) following the NHS and Community Care Act 1990. Any UK government is faced with a long list of health issues, this list would include macro questions such as the relationship of the National Health Service (NHS) to broader policies which might affect the health of the population and how to finance and staff health services. The NHS has gone through many stages of development in the last century, however the 1990 act introduced the most radical accounting control system since the birth of the NHS....   [tags: essays research papers]

Better Essays
2667 words (7.6 pages)

Benefits Of A Tiered Service System Essays

- To Tier or Not to Tier To tier or not to tier is a question that many companies have been faced with when considering how to provide customer service to repeat versus one time customers. A “Tiered service system is a concept that understands customer service to be fundamentally inter-related with a customer’s actual or potential value as a consumer.”(Gibson, 2012) I will attempt to explain the reasons not to implement a tiered customer service system, throughout this essay. Any customer is of value to a business, so why should one be treated differently from another....   [tags: Customer service, Service system, Customer]

Better Essays
1050 words (3 pages)

How to refine Tai Lin Radio Service Ltd to the market leader position in the electrical appliances retail industry

- 1.0 Executive Summary Electrical appliances are an indispensable part of our daily. Hong Kong's electrical appliances retail trades vigorous development in recent years, because present is age of technical and information, many technical products arose at this historic moment. They are providing a wide array of quality and fashionable digital products, including consumer electronics, computers and communication items, enabling trend-seeking customers to enjoy a vibrant digital lifestyle. In the electrical appliance stores, the product type are more and more on selling, as the same time, the electrical appliance outlet or specialty shop are rapid increase....   [tags: Strategic Business Management Strategy]

Free Essays
5528 words (15.8 pages)

Social Media And Its Effects On Society Essay

- Social media is everywhere and very popular all over the world. Social media is used on computers, tablets, smartphones, etc and along with the use of social media there are privacy issues that come along with it. Social media is part of everyone’s life and is hard to give up. Even though we might not think there is isn’t anything wrong with it, there is which comes down to our privacy. Our privacy is being invaded when using these popular networking sites such as Facebook, Twitter, Snapchat, Instagram, etc....   [tags: Facebook, Social network service, Social media]

Better Essays
1115 words (3.2 pages)

Why Some UK Companies are Reluctant to Invest in Training and Development

- Explain why some UK companies are reluctant to invest in training and development. Do you consider these reasons to be valid. The rapid development of technology and in other areas have led companies’ ability to replicate products more easily, and the rapidly expansion of the service sector has led the nature of consumers to demand high quality at the lowest prices. Both of these highlight the importance of gaining the competitive advantage through the labour force. A method through which a company could obtain this edge, is through training and development of their various skills....   [tags: Business and Management Studies]

Better Essays
1613 words (4.6 pages)

Bead Bar System Development Essay

- Bead Bar System Development Introduction The purpose of the paper is to define the parameters of introducing a new database information system in order to improve business for both customers and financially for the Bead Bar. I will cover the different aspects, requirements, and benefits of implementing a new database management system. This plan will be introduced as a seven step plan, each step critical in the development and introduction of the new system; as well as make the transition as smooth as possible to increase profitability and employee efficiency....   [tags: Information System Database Development]

Better Essays
1733 words (5 pages)