A brief description about myself, I have completed my Bachelors of Dental Surgery from India in 1993. My educational background, work experience and social interactions have influenced me a lot in my communication skills. Initially when I started my course, I was not the type who intuitively gets on easily with people, but it was possible for me to learn to do so. My experience tells me that communication can be learnt and developed with practice, exactly like skills with periodontal probe or curet. It is not possible to truly help and care for patients in a way that will cause them to trust and have high regard for you, without good interpersonal skills.1 Every person we speak may be preoccupied with insecurities and biases. Keeping myself honest, relevant and neutral has always helped me to avoid misunderstandings. For example; some of my clients in India and Middle East believe that performing an ultrasonic oral prophylaxis every six months would remove the enamel of the tooth. In situations like this, I have learnt to be patient and empathetic as well as educate my clients with relevant evidence from journa...
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...o achieve is communication competence with my clients in a polite and in a right manner. I would be more empathetic by being an active listener and I would not be influenced by manipulative clients. The important reason to be competent in interpersonal relationships with patients is that it is likely that we are going to explain the nature and cause of the client’s oral ill- health, advise them about the treatment options available, make clear to them what we plan to do and have them recognize their own role in the treatment.1 Most importantly we will need to let the patient understand what they need to do to help them deal with their problem on their own. I would constantly remind myself about the multicultural community around me with different culture, ethnicity and language barriers and practice to enhance my communication skills to the benefit of my profession.
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