Process Identification And Analysis

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Process Identification and Analysis

Kudler fine foods thrive on excellence and want to emphasize on quality. Kudler recognizes that it needs to satisfy loyal customers and satisfy loyal investors. Customers and investors provide the financial resources that continue to let Kudler survive and grow (Noe, Hollenbeck, Gerhert, & Wright, 2003). Kathy and the others have come together to run a pilot process improvement plan. A description of the process targeted for improvement, an as is flow chart of the process to be analyzed, a description of why analyzing a process can be useful in improving quality, quality tools that you would recommend using to collect and present data from this type of process, an analysis of the process of variability based upon your understanding of the process and any data collected and in conclusion recommendations for the process improvement strategies for your selected process. Kathy and the team want to make sure that the level of acceptable quality needs are being accomplished.

At Kudler Fine Foods, we strive for quality and fresh products all year long. In order to maintain the good reputation of the company, it is necessary to address any area that needs enhancement and therefore, if needed, to implement a process improvement program that will help the company to make it better. Managing and optimizing inventories is probably one of the most difficult challenges that any food store faces. In the case of Kudler Fine Foods, it is very important to increase revenue and it is very important to ensure a high level of customer satisfaction.

After the management team reviewed its facilities for the quarter, they realized that there is a gap in the company’s inventory process. After the last recall of tomatoes took effect, Kudler Fine Foods immediately took action and removed all tomato products off the shelves. Although the company is very careful when it comes to products recalls, this time, the company faced a little issue in one of the stores. One box of tomatoes was not properly disposed and it was put back on display. Fortunately, the store manager found this out on time and addressed the situation right away avoiding for any customer to buy the recalled tomatoes. This little mistake could happen to any food company, and it has. Luckily, Kudler Fine Foods counts with a group of management teams and employees that are always committed to provide the best of their knowledge to avoid similar situations.

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