Over the summer I experienced my first real job in retail. It was fun because I didn’t have to always stand behind the cash register and deal with customers. I could be working at customer service one day and apparel the next day. While there were pros to having that job there were also cons. If I had to work in apparel I knew that I would be working hard the entire shift, and depending on what manager was in that day and what shift I got would determine how that day would end. For example, if I had to work in customer service during a closing shift I knew I would probably be in the front by myself for about half of time I worked and would be there longer than I planned. In all my experience with working in retail I have dealt with three …show more content…
This is the manger that will bug you for no reason. For example, I would be checking out a customer and he would try to give me another task to do while I’m already doing one. Which confuses everyone that works that shift because the schedule would say you are supposed to work in one department and he would move us around to other departments. We would come into work expecting to do what we were scheduled to do, and we would get there and “Boom” the plans changed. Another problem with that is that he would sometimes if we were understaffed put people in departments they usually don’t work in. So now you have an employee in an unfamiliar department who does not know where things belong in that area, and everything gets unorganized. Then on top of all that confusion we also have to deal with crazy customers. It seems like it never fails that a crazy momma wants to come and shop during this shift. Now we have to deal with a confusing manager and crazy mommas, and everyone is angry. So we now not only have all this confusion amongst the workers but also now have to deal with everyone’s bad attitudes. So that makes the shift feel longer and everyone leaves …show more content…
This is the manager that wanted everyone on their feet at all times. We all knew when we worked with him that we would not be able to take a break during that shift. When I had to work with this manager I would always keep watch of where he was so I could act like I had something to do when he came around. No matter how well we kept our stations he would always want us to do something. He would always walk by and say, “Keep up the recovery guys.” That would annoy all the employees. On top of him demanding us to recover we had to deal with bad children and annoying adults who seemed to purposely knocked items down and not even try to pick them up. Or they would pick up items expecting to buy them and find out what the price is, and just dump them back anywhere. So now we have to pick up everything they left around and put it all back where it belongs. We all would be tired at the end of this shift but we would also feel like we got our work
I start out with the beautiful, heroic idea of handling two jobs at once, and for two days I almost do it: working the breakfast/lunch shift at Jerry’s from 8:00 till 2:00, arriving at the Hearthside a few minutes late, at 2:10, and attempting to hold out until 10:00.
Day after day, I work at Home Depot. I’ve worked at Home Depot for 6 months. My position there is a cashier. A few months have gone by and all I do is show up and do my job as a cashier. The cashiers have someone who runs the front end along with every register in the store, and that person is a head ashier. After what I see the head cashiers go through, I would never want to be a head cashier for the rest of my life.
A manager reminding followers that they have the power to fire followers at any time and for any reason.
Managers have a multitude of formal responsibilities and are accountable for the actions of their employees. Managers must lead and direct an organization through manipulation and deployment of an organization?s resources. People in a management position are expected to carry out specific functions, jobs, and responsibilities; they must influence people, manipulate the environment, money, and time to achieve
Industry Overview Some 400,000 specialty retail stores operate in the US with combined annual sales of $350 billion. CAGR 2002-06: 5%. Market is dominated by large players like Best Buy, Toys “R” Us, Gap, Sports Authority, etc. The market size of some major product categories.
Working this job for nearly two years, it made me significantly more responsible and taught me many things about being patient. Having to deal with many different things at once, I learned how to balance things and take duties one step at a time and not get overwhelmed. This job was like taking a two year class on how to be responsible and be patient when difficulties are stacking up against you.
Managers who create a team atmosphere will reap the benefits of a willing and satisfied staff to step up to help in any way possible to continue it. Many times staff has signed up for extra workdays or had changed their scheduling to accommodate the changing of surgeries and influx of new patients. This has kept both floors of our unit open during periods of low census and has prevented the downsizing of our staff. Secondly, the trending downward usage of two operating rooms located on our unit posed the challenge of integrating pre and post operating nurses into the continuity and flow of regular floor nursing shifts. Management and those affected nurses collaborated and adjusted their work schedules, which not only benefitted them but also their coworkers. This change also decreased the need for most of changing their shifts or picking up extra days. Our leader is always present, involved in the day-to-day activities, and stands by and supports her staff when accusations of incomplete nursing care are brought forth. A doctor complained that staff was not walking post surgical patients and demanded that this be changed. She e-mailed all staff as a reminder of the importance of this, but already knew that staff understood and were diligent in this care activity. These are a few
Levy, Michael, Barton A. Weitz, and Dhruv Grewal. Retailing Management. ed. New York, NY: McGraw-Hill Education, 2014. Print.
The manager was an illustration of an established imperialist power. He was well settled in, as demonstrated by the fact he controls all the stations. An example of his power over others was when he had the black boy thrashed for the burning of a shed. In addition, he is expansionist and wishes to destroy Kurtz and gain a monopoly on the ivory trade. The manager's discussion with his uncle is yet another example of his ruthlessness and amoralness.
When I was working in the hospital, I had a supervisor who did not quite understand what it took to be a leader. It felt as if she was part of the team rather than the leader of the team. She would gossip with her subordinates about other employees. There had been a time when I heard her call one of her employees an idiot when he was in the next room. She would also play favorites with the workers who would gossip with her. This created a division among her workers.
The things that made him a “difficult to cope with” leader is that he enforce his employees with his own Eight Commandments, that his employees have to follow. If they don’t follow these commandments he will fire them. An example of his Commandments is “I will tell you only one time”. It’s a very strict commandment and you can expect many employees to follow some unreasonable statements.
A manager plays a pivotal role in steering the success and failure of the organization. As a budding manager, I wanted to get an insight about the daily activities of a manager and learn about their ‘typical day’. Therefore, an interview was scheduled, where the manager shared her views and gave invaluable advice on becoming an effective manager. This helped me in integrating the management concepts taught in the class and its implications in the real world.
My experience with working with a group is that the longer you work together, it feels like the people I work with becomes a family. Sometimes we argue; sometimes we pick each other up when things are tough, but we also work together when things need to be accomplished. Getting a new job is always an adventure; normally, I walk through the door on the first day with fresh eyes and a fresh mind. That is exactly how I entered my first day at CVS Pharmacy (later to be known as CVS Health). Because this was my first retail job, it already seemed better than my experiences with the food and beverage industry. For about four years, I had been in and out of the restaurant business and believed that there had to be something a little more relaxed. Obviously, what I was doing was not my calling, which is why I applied to CVS. It had opportunity for advancement and a relaxed atmosphere. A friends’ wife that works for this particular CVS and helped me get my foot in the door. Walking through the double automatic doors, I could see the cashier, who I would later know as Alyssa, smiling at a customer. My “new” manager approached me with a genuine smile. Just the positive atmosphere and environment set the tone of how it would be working here.
The manager that was working was a lady named Tasha Bernard (name was changed to protect identity). The first thing that was rather noticeable to me while she was managing the store was she lacked the ability to actually manage the crew members, resulting in the lack of service provided to the customers. Additionally, she displayed complete apathy towards the job, especially when she blatantly answered her phone while distributing fries in a carton for a customer. I was able to interview a random customer named Pariss who witnessed this act and she stated, “Wow, is she really talking on her phone?”. “Where is the manager?. I sighed desperately and stated that she was in fact the manager of the night. This inevitably resulted in bickering among the manager and customer. In addition, the crew members displayed complete apathy towards providing “quality service” as well. They engaged in horse playing, texting, and someone was blasting music while “working”. Basically, everyone engaged in their own little world, lacking any sort of teamwork which is required in a fast food restaurant. Needless to say, the line extended all the way to the door and a roar of complaints filled the
I was only seventeen when I started working. I lived in a very small city that I downtown area full of different stores. During the summer times, most of the stores downtown would post job listings looking for young individuals who wanted to work during the summer season. I decided that I wanted to gain some work experience and decided to apply in one of the stores. The store I worked in was called Kid City; it was a clothing store for children. I enjoyed the job I had in the beginning; all I did was open up boxes and placed the clothes in the racks so the store associates could hang them up on the store racks. I enjoyed the job because I did not have to deal with the customers that came into the store. However, I was then moved to the front of the store to