Perhaps the most visible and obvious structural issue revolves around the aquarium's mission statement and goals. As noted in the case study, the original mission statement "make known the world of water through education, research, and exhibition" concentrates on its goal to bring sea life to the community. The new mission statement saw the aquarium as a "responsive community resource that attracts the broadest possible audience delivering highest quality experience" and as "a culturally diverse staff."
When the new mission statement was implemented, diversity initiatives were limited to the education depar...
... middle of paper ...
... later minority youth to join full time staff, is a best practice for human resource management (Bolman p.146). This principle encourages people to work well in hopes of a promotion, creates loyalty and allows for younger staff to learn from older, more experienced members.
The New England Aquarium’s foray into diversity was tumultuous and administrators learned lessons the hard way. Despite the early problems administrators faced with the minority youth programs, the needs of both parties were eventually addressed. The aquarium was reaching communities they hadn’t before while young people experienced meaningful job opportunities. Problems within the structural frame were present but I’m confident that the work Rosa Hunter was doing would lead them to eventually restructuring, finding easier ways to communicate and working as a group to reach their mission.
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