Interpersonal Skills Written Assignment
I’ve gone to the internet in search of the interpersonal skills: listening, assertiveness, negotiation, feedback, persuasion, interviewing, and coaching. I have prepared a summary report for each skill.
1. Listening Skills are a deliberate action. Listening is not just what we hear, but what we see and understand in the non-verbal messages being sent.
One needs to be careful not to be emotionally manipulated by another in any given situation so achieving a good amount of experience and knowing what questions to ask is essential. There is a very large degree of interpretation that needs to go on. Looking at behavior and interpreting it can help people come to a solid conclusion in matters. This
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Look carefully for their interests in the matter as it shows respect and builds trust.
b. Study up and know your own ideas backwards and forwards before entering the conversation. Verify all your “facts”. Do the same with the other party’s ideas before you engage in conversation.
c. Be careful of the use of “hesitant language”. Using phrases like, “Isn’t it…” or “you know…” “um mmm…” does not instil much confidence in the other party listening and watching you.
d. My favorite principle in this list is the “use of positive rather than negative language.” Don’t tell someone they are “wrong” or “misguided”; instead, show more respect by saying “softer” things like, “That is a great idea, but if we look from this angle…” or “I hear what you are saying and I was wondering if…”
For more instruction on how to develop the interpersonal skill of “Coaching”, please see the reference below.
6. Interviewing is the skill of exchanging ideas in
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“Coaching is a facilitative one-to-one, mutually designed relationship between a professional coach and a key contributor who has a powerful position in the organization…” (2)
Although coaching occurs most often between these, every position is important and “powerful”. Ascribing that value is essential to being a good coach. Can you train someone up or do you prefer not to have that burden? Training is intentional and supportive. A coach doesn’t just teach, a coach trains and directs a person in the most efficient direction. Sometimes it’s one on one and other times you find yourself coaching a team. It involves encouragement and affirmations, corrections, reproofs, and equipping without discouragement. Coaching is a verb, it’s what you do more than what you say.
“The focus of the coaching is usually focused on organizational performance or development, but it may also serve a personal component as well.”
Coaching is an integral part of helping achieve one’s maximum abilities. Dr. Gawande (2013) explains that, “Coaches are not teachers, but they teach. They’re not your boss—in professional tennis, golf, and skating, the athlete hires and fires the coach—but they can be bossy” (p. 3). It is difficult to say what is the exact function of a coach, however, they help bring forth another point of view different from our own and they also help bring about the right mindset in order to subdue a weakness.
This constitutes the single largest barrier to successful coaching. Common barriers to
As I have asserted, coaching is far more than winning or losing. A coach is an essential cog in shaping qualities such as sportsmanship, competitiveness, self discipline, and work ethic. A quality coach can build a player up while a bad coach can tear them down. My goal as a coach was to always leave the player striving to be the best they could be. A good coach
The author shows how coaching differs from counseling. To start with, Collins supposes that counseling focuses on negative psychology that includes dealing with conflicts, spiritual struggles, and emotional matters like depression, while coaching focuses on improving team-building and performance, career growth and finding fulfillment (2009). According Collins, counseling fixes what is wrong, while coaching enables individuals to reach their goals. Coaching is centered on the present and future likelihood, getting unstuck and attaining the set goals, while counseling is centered on causes of the problems that are as a result of the past, and attaining healing and stability.
Flaherty, J. (2011). Coaching: Evoking excellence in others (3rd ed.). New York, NY: Taylor & Francis.
“A coach is someone who is equipped to aid individuals or groups and organisations to maximise their performance in pursuit of their desired goals.” (Dexter et al, (2011) p.4)
Lyness, D'Arcy. "Connecting With Your Coach." Teens Health. N.p., 10 Oct 2013. Web. 6 Nov 2013.
Flaherty, J. (2011). Coaching: Evoking excellence in others (3rd ed.). New York, NY: Taylor & Francis.
The coach has to act and support the client’s decision. Because my coaching peer was an experienced professional coach, I learned where I was hitting the mark and where I needed improvement. The experience in this assignment was enriching because it was actionable as I was actually able to demonstrate coaching and discover areas where I was strong and internalize and reflect on those areas, after personal critique, where I needed improvement. This assignment further contributed to the importance of cultural understanding pockets we have in the United States as well as my continued and personal growth as a global leader in
Legendary coach John Wooden once said “A coach must never forget that he is a leader and not merely a person with authority”. This, I believe is a very important part of coaching, because as a coach you are looked not only as an authority figure but as a role model. I would not be the athlete or person that I am today, if it were not for the role models and coaches that pushed me to be the best that I could be. They were people that I was able to look up to athletically as well as people I knew I could trust. Having a good coaching philosophy is also a large part of being a respectable coach. A coaching philosophy is a set of values and beliefs that a coach develops to help covey his coaching style.
Coaching, however challenging, is a great way to influence the lives of others while also building their character. For as long as there have been sports, there have been people teaching the sport to the players and making them better at it. Coaches must have certain qualities in order to obtain success. One must also look at a coach’s motivation for his job, his passion for what he does, his methods for coaching, and how he became a coach in order to fully understand him. There are many questions someone may want to ask a coach about his profession if they are interested in coaching.
Listening and understanding what others communicate to us is the communication process needed for interpersonal effectiveness. If you listen well, you will understand the meaning of the message. If you are unfocused, you will not know most of what the other person is saying. However, there is a range of listening skills that can be learned to develop the communication effectiveness. Firstly, encouraging listening points to the listener that is willing to do more than listen. Usually it provides feedback that supports speakers to say more. Fur...
In today’s society being a coach can be extremely complicated especially compared to earlier years. Coaching requires not only many technical and personal skills but also has to include positive psychology that will affect all athletes regardless of gender, age, and race. After reading various articles this leads me to the question, what is a coach? How do coaches differ from one another? In addition are we forgetting the importance of not only coaching but the sports psychology aspect of coaching overall? Regardless of what you may have read or heard I believe not only do all coaches have their own coaching style but every coaching technique and style is different. Coaching styles and positive psychology are two techniques that can provide
The skill of listening according to Dr. Robert Bolton (1979) extends beyond simply hearing sound as a physiological sensory process but instead requires and involves interpreting and understanding the sensory experience or what is being heard (p 32). It also is an active experience wherein the listener is fully engaged and has absorbed the information of the speaker while showing interest and providing feedback all while demonstrating that they have heard and understand the message. It is a fair assertion that most people in varying relationships and environments listen in what is considered a passive capacity or only digesting and processing bits and pieces of the speaker’s message. This type of listening lends itself to frequent miscommunication, mixed messages and overall misunderstandings. Effective listening on the other hand provides concise communication, decreases interpersonal conflict and mistakes and also...
The word coach in a dictionary means a process that enables learning and development to occur and thus performance to improve. This means, being successful requires a knowledge and understanding of the process as well as the variety of styles, skills, and techniques that are appropriate to the context in which the coaching takes place. Next is mentoring, which means off-line help by one person to another in making significant transitions in knowledge, work or thinking. Both are very efficient whenever you’re dealing with student-athletes. However, mentoring, particularly in its traditional sense, enables an individual to follow in the path of an older and wiser colleague who can pass on knowledge, experience and open doors to otherwise out-of-reach opportunities. Coaching, on the other hand, is not generally performed on the basis that the coach has direct experience of their client’s formal occupational role unless the coaching is specific and skills focused. Given that shows there are professionals offering their services under the name of mentoring who have no direct experience of their clients’ roles and others offering services under the name of coaching who do. In other words, it is essential to determine what needs are productive, and to ensure that the coach or mentor can supply their student-athletes with the level of service that is required; whatever that service is