Evaluation Of The Negotiation Exercise Essay

Evaluation Of The Negotiation Exercise Essay

Length: 1922 words (5.5 double-spaced pages)

Rating: Better Essays

Open Document

Essay Preview


The following reflective report will discuss my performance in the negotiation exercise that was conducted on the 15th of September. It will include a brief summary of the process and outcome, an analysis of my presentation and will finish with a conclusion. The analysis section will be broken up into the four stages of negotiation; the relational stage, the exploring stage, the generating of options and the reaching of a solution. Strengths, weaknesses, ethical issues and negotiation techniques will all be identified throughout the analysis. I will also refer to my preparation plan, feedback sheets and other relevant source material.
Brief Summary
During the negotiation I acted for my client who was named Cara, my opposing negotiator was acting on behalf of ‘The Supermarket,’ My Client was falsely accused of shoplifting at the supermarket and was subsequently illegally detained and collapsed from heavy breathing. Cara sought monetary compensation for her embarrassing experience, possible damages for false imprisonment and reparation for any other associated costs. A compromise was reached in which Cara received compensation but legal documents had to be signed.

The final agreement reached is listed below:

$5000 in compensation for the degrading experience.
$500 for related medical expenses.
A private written apology from The Supermarket
The possible signing of a Non-Disclosure Agreement.
The possible signing of a Settlement Agreement.

Analysis of Negotiation Process

Relational Stage
The relational stage definitely set the tone for the rest of the negotiation and acted as an excellent way of generating discussion on the issues at hand. I effectively managed to set forth concrete ideas to talk about and I establ...

... middle of paper ...

...oach. As stated before, further research should be conducted on future occasions to ensure that any outcome acquired is adequate.


The negotiation process was one which was informing, challenging, confronting and exciting. I had great success in establishing the key issues and obtaining a good outcome for my client. I switched between positional and interest-based bargaining depending on what I believed would helped most and always sought to progress forward throughout the negotiation. My opponent composed herself with dignity and was extremely professional in her interactions. This activity has taught me that prior research on compensation amounts is necessary to formulating an ample agreement. I should adhere to all ethical guidelines issues of professionalism be taken seriously. I look forward to integrating these newly found skills into the future.

Need Writing Help?

Get feedback on grammar, clarity, concision and logic instantly.

Check your paper »

Project Evaluation Of The Sales Call Essay

- Project Evaluation What I liked about the project is the structure of the sales call where students can be engaged in a one-on-one discussion with a trained professional. This exercise creates a real life scenario of a sales pitch, and is a more realistic and applicable approach to learning versus the traditional way of evaluation (case based exams). The situation being a small mom and pop client is very relevant in the Canadian industry since there are a variety of small businesses. I also enjoyed the framework that was provided for students to follow through, this made the sales call easier to manage....   [tags: Nonverbal communication, Communication, Question]

Better Essays
805 words (2.3 pages)

Reflection On The Negotiation Exercise Essay

- Reflection on Negotiation Exercise My Name: YanYan Jiang My Teammate’s Name: Cody Colvin Counterparts’ Name: Nick, Nicole Negotiation Exercise: Supply of Semiconductors On Thursday, I and Cody, acted as the members of SCS sales team, were negotiating with ADX to make SCS become one of its suppliers who provides a minimum of 350,000 semiconductors annually. Knowing that ADX demanded potential suppliers who could ensure product’s quality as well as frequent and on-time delivery, we felt confident to beat our oversea rivals who had bad delivery services....   [tags: Negotiation]

Better Essays
948 words (2.7 pages)

Negotiation Of The Southern Express Negotiation Essay

- The southern express negotiation was different from the negotiation exercises that I did in previous weeks. The unique thing about this exercise was the two significant phases of negotiation with two different groups. In previous weeks I only had to negotiate with one person, whereas this week it was collective negotiation. The first phase of negotiation was an internal negotiation within our group, which was between the representatives of the “International Union” (a labor union of Southern Express)....   [tags: Negotiation, Collective bargaining, Trade union]

Better Essays
1365 words (3.9 pages)

Essay about The Negotiation Of A Negotiation Fallacy

- A negotiation fallacy happens when in a dispute one or more parts use deliberate or unconscious arguments that can lead to a false assumption. These arguments can relate to lies and omission of important data that would help achieve a fairer decision. Attacking someone and not the argument cause distraction to what really matters or using any other fallacies argument that will derive the attention from the focus point of a negotiation. Understanding negotiation fallacies is important to recognize when someone is trying to manipulate the outcome of a negotiation....   [tags: Negotiation, Dispute resolution, Win-win game]

Better Essays
1056 words (3 pages)

Negotiation Is A Part Of Everyday Life Negotiation Essay

- Negotiation is a part of everyday life, yet there is a very small amount of people who are comfortable when having a negotiation or difficult conversation. Some do not want to harm the relationship, so they just agree with the other party (soft-bargaining); and others love to get into the “game” and look for any situation to negotiate and win (hard-bargaining). I would say I fall somewhere in between because I care about the relationships for the most part; however I also love to negotiate and work the conversation....   [tags: Negotiation]

Better Essays
1378 words (3.9 pages)

Negotiation Theory And The International Arena Essay

- People get the opportunity to negotiate in every aspect of their lives. Whether choosing what restaurant to go to for dinner with your friends or trying to agree on a price for a house with a stranger. Negotiation is the concept of getting what you want from others and using the necessary communications to reach an agreement. Although many people find this as a difficult concept to grasp and to execute well. While there are many different strategies for negotiation these often leave people dissatisfied with the result, worn out from the back-and-forth communications, or alienated....   [tags: Negotiation]

Better Essays
1414 words (4 pages)

Negotiation Is The Golden Rule Of Negotiation Essay

- Final Reflection Paper Negotiation is a form of communication that happens almost every day. It is not only about fighting for what we want from the other side, but maximizing the interests of all parties and achieve an agreement that no alternative can. Learning from reading materials, practices and reflections, I believe that I have gained a deeper understanding of the logic and tactics in negotiations and I will be able to use them in my future life and careers. “Never negotiate unprepared” is the golden rule of negotiation....   [tags: Negotiation, Collective bargaining]

Better Essays
1262 words (3.6 pages)

Essay on What Is Negotiation In Negotiation?

- Question 1: In understanding the way that people negotiate, I believe that men and women negotiate differently. After the Mark Trask negotiation during class, I noticed that women draw on more examples or comparisons when negotiating. The reason for comparisons or examples might be that women feel as though their counterpart might be more likely to understand a position or opinion if they hear something that is relatable to them. On the other hand, men might be more likely to not engage in this technique because they see that sticking to the relevant information and not elaborating will get them to an agreement quicker....   [tags: Negotiation, Bargaining, Collective bargaining]

Better Essays
886 words (2.5 pages)

Negotiation : Achieving Effective Negotiation Essay

- Negotiation, competition is having a leader to propose solutions and resolve differences of ideas or opinions of the parties, based on sufficient authority and justice, focusing on common interests, trying to reconcile and mediate equitably to the parties, avoiding manipulation and bias of personal interest. The description of a work often includes negotiation skills as a desirable quality in applicants a fee list, however the ability to trade implies a set of communication and interpersonal skills to be used together to achieve a satisfactory result ....   [tags: Negotiation, Contract, Mediation]

Better Essays
1504 words (4.3 pages)

Negotiation Essay

- Negotiation is a basic generic human activity. The world is a giant negotiating table such that a person can negotiate many different things in many different situations. Negotiations can occur over labor relations, buying purchases, salaries, strikes, international affairs such as war and freeing hostages as well as family issues such as divorce, child custody and even who gets the car keys. There are two common characteristics of a negotiation or bargaining situation. The first characteristic is that all negotiations have conflict inherently in them....   [tags: Business Negotiating]

Free Essays
1316 words (3.8 pages)