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What is the impact of globalization on organisational structure
How important is customer service to the success of a company
How important is customer service to the success of a company
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Value Creation in the organization:
Value creation is the key component in any organization as it is the only parameter which drives the organization to establish itself in the market and reach the end customers. As customers do not easily trust a company in investing their resources in a company without knowing the background of the company. Value creation is calculated based on the number of customers an organization has in the market. Based on the brand image of the company, growth of the goods and services in the market, business expansion and also the share value in the stock market. Innovation strategies implemented by the organization help to increase the growth of the organization exponentially. If the innovation strategy of the company
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Operations management: It is the key segment in the value chain process as it is the foundation for the primary inputs to be processed to final products.
III. External or outbound operations: It is a process of transporting the manufactured goods to the consumers and how to store and sell the products in the market.
IV. Marketing and sales process: It is critical to manage this segment as it is the main stream operations to reach more and more customers based on the marketing strategies and the sales process to offer more discounts to customers.
V. Customer Service: In the current market segments better customer service offers more customers rather than the number of products in the market.
Apart from the above mentioned segments it is also crucial to manage the man power and procurement in order to make sure that the value chain of the process is profitable to the organization in creating value. Technological development and organization infrastructure is also crucial in order to process a better value chain to increase the value creation for the organization in the market.
Building blocks for competitive
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Orkut, e-bay and Best Buy are few of the organizations which were popular in the home country but failed in overseas when tried to expand their operations due to poor business strategies and competitors.
Efficiency of Functional level strategies:
Functional level strategies are the basis of existence of any organization as they define the operational and business expansion methods to be implemented in business operations. A functional level strategy to increase sales, to increase production values, to create value in the market and to expand the business operations. Each functional strategy can be implemented separately or they are implemented parallel to obtain the business goal. The business operations of any organization depend upon the operational efficiency of the functional level strategies which strengthen the organizational core values from the base point and reach to the maximum output. A profitable functional strategy considering all the factors internally and externally and by designing a strategy to avoid them all is required for every organization to be efficient in the market and also to gain competitive advantage in the market.
Economies of
Operations Management Process is the central arteries within the organization because it produces the planning process for goods and services, which are its reason for existent. Operations management is linked to all organizations as every organization is producing either a product or a service. However, it cannot be said to be the most important function since there are other functional areas and boundaries within an organization. In today's fast changing world, organizations have to have a tendency towards being efficient, effective and innovative to the changing environment to succeed. Operations Management has to use metrics in order for them to accomplish their task and be successful with minimal interruptions within the organization.
Strategic managers think in terms of three levels of strategy; Corporate, Business and Functional Level strategy. Corporate-level strategy is concerned with the strategy of the organisation as a whole, and includes all the units and product lines that make up the corporation (Samson & Daft, 2012). AirA...
Outbound logistics: They are made up of centralized logistic centers to promote efficiency, global network, reduced emission of CO2 by 22% to ensure ecological sustainability and lastly to improve customer service.
Thus a management method that specifically meets your wants of a transforming organization is extremely much essential in addition to supply chain management requires businesses to examine every process in his or her supply chain and identify areas which have been using unnecessary resources that are measured in dollars, time or recyclables. This will improve the company's competitiveness in addition to improve the company's general profitability.
Operations management focuses on managing the processes of producing and distributing products and services. Operations activities often include product creation, development, production and distribution. It deals with all operations within the organization. Related activities include managing purchases, inventory control, quality control, storage, logistics and evaluations. The nature of how operations management is carried out in an organization depends very much on the nature of products or services in the organization, for example, retail, manufacturing, wholesale, etc.
Operations management focuses on carefully managing the processes to reduce and distribute products and services. Related activities include managing purchases, inventory control, quality control, storages, logistics and evaluations. A great deal of focus is on efficiency and effectiveness of processes. Therefore, operations management often includes substantial measurement and analysis of internal processes. Ultimately, the nature of how the operations management is carried out in an organisation depends very much on the nature of products or services in the organisation, for example, retail, manufacturing, wholesale and etcetera.
“Marketing is an organizational function and a set of processes for creating, communicating, and delivering value to customers and for managing customer relationships in ways that benefit the organization and its stakeholders.” (AMA, 2007)
The aim of the value chain structure is to maximize the value creation while minimizing costs. Value Chain Analysis is a useful tool for working out how you can create the greatest possible value for your customers. Value chain analysis relies on the rudimentary economic principle of competitive advantage -companies are best served by operating in divisions where they have a relative prolific benefit compared to their competitors. Concomitantly, companies should ask themselves where they can deliver the paramount value to their customer. To conduct a value chain analysis, the company begins by identifying each part of its production process and recognizing where steps can be purged or enhancements can be made. These improvements can result
The specific breakdown of operations management came from reading chapter 1 of the online textbook titled Operations Management. Further explained in the book, operations services are products of the transformations of inputs to outputs. Manufacturing products differs from providing services in seven factors: degree of customer contact, uniformity of input, labor content of jobs, uniformity of output, measurement of productivity, production and delivery, quality assurance, and amount of inventory (Operations Management, 2004, p.6). Operations management includes many processes, all of them should be considered thoroughly by the manager. These processes include: forecasting, capacity planning, scheduling, managing inventory, assuring quality, and motivating and training employees (Operations Management, 2004, p.8). Operations management also includes different models, quantitative approach, the analysis of trade-offs, establishing priorities, ethics, the study of the ...
Explain how the company’s value-chain activities can be better linked to create value for the company.
It is important for organisations to achieve their goals, as this can assist them to reach a competitive advantage, which is a highly attractive position for a firm to be in.
Value creation is one of the conceptualisation, it defines for whom the business company creates the value. Value proposition is one of the main element for the good business model. For the online shopping business companies the merchant business model is the effective model, which deal with many values
In every organization, different operational functions exist to ensure the smooth learning of the organization. In order for an individual to have the knowhow on how to operate the functions delegated to them they must have implicit knowledge on the functionalities themselves. Understanding markets, customers and the company goals has always proven to be a core starting point for individuals who ply their trade in the organization. The essence of the skills is evident in globalization, cooperate social responsibility and risk management issues. In operations management, the basic principles of operations should be followed to ensure that the profitability of the organization ensures the operation of the organization is
According to Slack et. al. (2001) the best mechanism for running a business is to match level of demand (goods, services that customers need) with supply of capacity (recourses, labor force that the business inputs in the production process). They also define capacity as “the maximum level of value –added activity over a period of time”. Thus three main factors come into force here – the capacity of resources and labor force, the process operation which itself leads to satisfying customers through matching demand. It is very important to plan and coordinate all 3 factors very effectively because a difference in capacity and performance easily affects: costs, revenues, working capital, flexibility, quality of goods, speed of response and others.
The organization traditionally concentrated on the lower end of IT value chain from 2000-2004, this shifted to higher value IT services in order to obtain the competitive advantage. Value chain offers organizations ways to improve value to its customers; it can also be defined as generic strategies of differentiation and cost leadership (O’Connell, 2010).