Operations Management

Operations Management

Operations management focuses on managing the processes of producing and distributing products and services. Operations activities often include product creation, development, production and distribution. It deals with all operations within the organization. Related activities include managing purchases, inventory control, quality control, storage, logistics and evaluations. The nature of how operations management is carried out in an organization depends very much on the nature of products or services in the organization, for example, retail, manufacturing, wholesale, etc.

In operation management a great deal of focus is on efficiency and effectiveness of processes. Efficiency is when processes are being completed at the lowest cost possible. Effectiveness is having the right processes that will create the most value for the company. In addition, operations processes depend solely on the decisions made by management. When management makes decisions, the concept of ethics comes in to play. Managers who fail to provide leadership and incorporate systems that facilitate ethical conduct share responsibility with those who knowingly benefit from corporate misdeeds. Executives who ignore ethics run the risk of personal and corporate liability.

One example would be Bank of America (BofA), the bank that I currently bank with. BofA has begun operations of combining ...