The announcement of Toyota, one of the world’s biggest car manufacturers, to cease its production in Australia by 2017, has been brought to national attention involving Federal government, individual workers, workers union and more, as the decision will undeniably constitute some difficulties to the country. To analyze and evaluate the consequences of this decision, the two models of corporate social responsibility that are Shareholder and Stakeholders theories have been taken into account in order to have a better understanding in areas of social responsibility holding by each particular member of the society. Each theory contains a different view of responsibility; the shareholder theory focuses on shareholders’ profit maximization, while the stakeholder theory looks at the wider view of taking each stakeholder’s interest into the equation. The decision made by Toyota clearly has impacts on the society, and undoubtedly leaves the company to hold moral responsibility more or less. However, considering the professional roles of the Australian government and workers union, they are also responsible for the decision. This essay evaluates the positive and negative consequences in regard to the decision made by Toyota to end their Australian car-making and also examines the shareholder and stakeholders theories to identify the role of social responsibility that is borne by these three sections; Toyota, Australian Government and Australian manufacturing workers union.
The story begins with the media statement from Toyota earlier this year to stop its vehicles manufacturing, as well as the production of its cylinder engines, in Australia by the end of 2017, and operate in the country only as a national sales and distribution company (T...
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...Australian government and Australian manufacturing workers union are easily identified. These three sections are obviously responsible for the decision relying on both their professional and ethical perspectives. From the discussion, Toyota and Australian government has behaved socially responsible in assisting the employees and suppliers with the job opportunities throughout the ongoing support services. Further, the government is also responsible for other economic factors that beyond Toyota control in terms of the policy frameworks. For the Australian manufacturing workers union, by its duty, they are directly responsible for the employees who are displaced as a result of the decision. However, they did not try to stand up for the employee rights in this case as they claimed that the circumstance is far worse for Toyota to sustain its production in the country.
Furthermore, he believed that any corporation assuming a more socially responsible attitude would be met with economic limitations, rendering them less competitive in the market area (Friedman, 1970). R.E. Freeman’s ‘Stakeholder theory’ is often seen as a better alternative to Friedman’s ‘Shareholder primacy theory’. Both the Stakeholder theory and Shareholder theory are normative theories explaining what a corporations social responsibilities ought to be and both adopt a similar stance on management’s accountability (Smith, 2003). However, the Stakeholder theory states that a manager’s duty is not only to focus on shareholder’s interests, but also to balance them against the interests of the company’s other stakeholders. Freeman believes that managers should take into account their customer’s, supplier’s and employee’s interests, even if it brings about a decrease in shareholder returns (Smith, 2003). This is being expanded on because Freeman believes that if Friedman were alive today, he would be a supporter of his Stakeholder Theory. Simply because, in today’s day and age, globalization and increased competition in the markets has led to corporations having to rely not only their shareholders for support but on all their stakeholders (Makower,
In the past few weeks, our class has been studying when companies need to change, and how to manage that change. We have learned that there are important steps that are needed to make changes in mature companies. Those changes include developing a vision, communicating that vision and then nurturing the company through the changes. Toyota is one company that has recently developed a strategy for management change that the leaders are hoping to eliminate the recall problems and develop departments that will specialize in each kind of car Toyota is producing.
Poor communication between Toyota 's U.S. operations and the company 's headquarters in Japan was one of the main causes of the companies recall issues. Senior management pointed out the lack of quality years before the company had issues, but it was ignored. Employees at Toyota relayed the information of faulty equipment, but the main head quarters ignored the information. The company being so secretive even after finding out about the faulty parts still didn’t communicate with their employees on the outcome of the
Hence, the stakeholders which are described as those who are affected by the organisation performance ,actions and duties and those actions includes employees, clients, local community and investors as well. The theory of stakeholders also suggests that it is the responsibility of firm to make sure no rights of stakeholders are dishonoured and make decisions in the interest of stakeholders which is also the purpose of stakeholder theory to make more profit and balancing it while considering its stakeholders (Freeman 2008 pp. 162-165). In the other words organisation must also operates in a more socially accountable approach by carrying out corporate social responsibility as (CSR) activities.
Business organizations regularly run into demands from various stakeholders groups when conducting day-to-day business. These demands are generated from employees, customers, suppliers, community groups, governments, and shareholders. Thus, according to Goodpaster, any person or group of people that can shape or can be shaped by attainment of the objectives by an organization is considered a stakeholder. Most business organizations recognize and understand their responsibilities to these groups and endeavor to honor and fulfill them. These responsibilities are often communicated to the public by a statement of principles or beliefs. For many business organizations, corporate social responsibility (CSR) has become an essential and integral part of their business. Thus, this paper discusses the two CSR views: the classical view and the stakeholder view. Furthermore, I believe that the stakeholder view has brought ethical concerns to the forefront of businesses, and an argument shall be made that businesses would improve both socially and economically if CSR, guided by God’s love, was integrated into their strategic planning.
The Toyota production system has not only been a major influencer in the Automobile industry but the socio-technical system has also impacted other industries. Taichi Ohno the father of Toyota production system started with the following goals his mind .he wanted to eliminate waste ,inconsistency and overburden. The basic objective was to design for smooth flow of process which would occur by eliminating inconsistency(mura),making it flexible by nullifying stress(muri) as this causes waste(muda).Succintly,they wanted to remove everything that does not add value to a process making it function effortlessly.
Managing a company is not an easy process because it involves critical thinking skills to ensure that all is running well. There are times in the management process becomes hard when there is no morale among the employees in the company. As a leader of any department in a company you should know the cause of the low morale and any form of demotivation demonstrated by employees in the organization. This will help you be able to apply the right strategies that will back the morale and boost productivity in the company.
In 2002 Toyota Motor Corporation adopted Global Vision 2010 and set the goal of being the largest automobile sales company in the world by reaching a global market share of 15 percent. Toyota was very close to reaching both goals when the global financial crisis and a series of recalls totaling 20 million vehicles began (Cole, 2011). Since then, there is no question that Toyota’s quality image and reputation has suffered tremendously. Media coverage of this crisis has blamed Toyota’s pursuit of growth, lack of immediate response to the crisis, and poor internal communication as the source of many problems for the company. However, Toyota is not an ordinary company and has been admired for its outstanding quality and management philosophies for decades. This case study will analyze some of the issues the company experienced, the organizational culture, and discuss the solutions Toyota implemented to move forward from the crisis.
Toyota has topped a survey gauging the satisfaction of US customers for the second year in a row. Toyota earned a satisfaction rating of 87 out of 100 on the index compared with an industry average of 81. US researchers at JD Power stated that Toyota was the most reliable car in a survey of three year old vehicles.
Toyota is one of the leading Japanese automobile manufacturing organizations in today’s era. In order to maintain their worldwide leadership they are able to maintain their specific forms of manufacturing system. Toyota is technology-based, comprehensive production management system with the primary goals of increasing productivity and reducing costs (Monden 1983).According to this Toyota is focused on providing the best within the budget. Among many of the development process I think simultaneous engineering is the vital one that Toyota follows. Toyota had been integrating simultaneous engineering for several years. Toyota plans, most machine, new or old, are equipped with such de- vices as well as various safety devices, fixed-position stopping, the full-work sys- tem, and baka-yoke fool proofing systems to prevent defective products. In this way, human intelligence, or human touch, is given to the machines.” (Ohno 1988, pp. 4-6). Production system of Toyota is the basis for much of the “Lean Production” movement and has dominated manufacturing trend for many years. Toyota’s performance is based on tools and quality improvement methods .Tools and techniques are one part while quality control, total quality control, business management techniques are another part to make Toyota better than the competitors. Manufacturing and production engineers use computer technology from early beginning for concept development and designing of their product which is less than 12 months or even less for derivative vehicle. Hence, the product development process of Toyota is more likely similar to that of Black and Decker which use engineering, industrial design, model making and prototyping, testing and computer ...
In today’s fast paced business world many managers face tough decisions when walking the thin line between what’s legal and what’s socially unacceptable. It is becoming more and more important for organisations to consider many more factors, especially ethically, other than maximising profits in order to be more competitive or even survive in today’s business arena. The first part of this essay will discuss managerial ethics and the relevant concepts and theories that affect ethical decision making, such as the Utilitarian, Individualism, Moral rights approach theories, the social responsibility of organisations to stakeholders and their responses to social demands, with specific reference to a case study presenting an ethical dilemma, where Mobil halts product sales to a garage, forcing the garage owner to stop selling solvents to young people. The second section of this essay will focus on advice that should be given to any manager in a similar position to the garage owner with relevance to the organisational strategic management, the corporate objective and the evaluation of corporate social performance by measuring economic, legal, ethical and discretionary responsibilities. It will address whom to think of as stakeholders and why the different aspect could cost more than a manager or an organisation could have imagined.
Toyota’s uses both differentiation and low cost as generic strategies to try and gain a competitive advantage over their competitors in the automotive industry. The market scope that Toyota uses is a broad one that encompasses nearly every type of customer that is in the market to purchase an automobile. Toyota is able to target such a large market because they have something for everyone. Toyota has four wheel drive trucks and SUVs for the outdoor types or those who live in areas that face severe weather conditions, hybrid models like the Prius for the eco-friendly customers that are interested in saving the environment, along with the standard cars for general, everyday use. Additionally, Toyota provides vehicles for all price ranges.
Toyota Motor Corporation is one of the largest automakers in the world. At its annual conference in Tokyo on May 8, 2008, the company announced that activities through March 2008 generated a sales figure of $252.7 billion, a new record for the company. However, the company is lowering expectations for the coming year due to a stronger yen, a slowing American economy, and the rising cost of raw materials (Rowley, 2008). If Toyota is to continue increasing its revenue, it must examine its business practice and determine on a course of action to maximize its profit.
Corporate Social Responsibility is an organisation’s obligation to serve the company’s own interest and the one’s of the society. Moreover, Corporate Social Responsibility has a definition of a concept where the companies integrate social and the environmental concerns into their own business operation and also on a basis of voluntary with their interactions they have with the stakeholders. Corporate Social Resp...